SYNTHIA RIDORE-FRANCOIS

Perform in-home assessment on members to determine the appropriate service plan, including completion of UAS assessment questionnaire, taking tools, and projected service plan. Examine criteria to ensure medical necessity and appropriateness of services, admissions, and length of stay.

• Accomplished multiple tasks within established timeframes.

• Identifies and document initial observation and assessments of patients need for quick nursing needs
• Plans, evaluate and documents care based on assessments, to meet patients' health, education, psychosocial and discharge planning needs
• Provides direct crisis intervention services to patient in crisis and that appropriate interventions are used per policy
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans

• Observed and monitored client behavior and responses to treatment
• Developed and implemented treatment plans and modified when needed for patients with broad range of mental health issues
• Provided direct quality care to patients including daily monitoring, recording, and evaluating psychiatric medical conditions of up to 20 patients per day
• Ensured that doctors’ orders were effectively carried out, including testing, medical procedures, consultations and stat orders for restraint
• Responded to numerous volatile situations and violent outbreaks, earning the respect of physicians and coworkers for calm, level headed and quick thinking to restore the safety and security of patients and staff

• Performed admission, initial stay, and continued stay reviews for inpatients at Rockland psychiatric center according to utilization review policy and procedure
• Performed admission, initial and subsequent stay reviews for outpatient services including clinic programs and residential services
• Performed quality assurance focus reviews as assigned in preparation for JCAHO
• Work collaboratively with the team and Participate in facility Surveys

• Visited psychiatric patients at Residential group home to provide nursing and psychiatric care
• Responsible for required medical record documentation, Monitors and evaluates nursing care practices Work autonomously
• Met with and patients to discuss and distribute information on health maintenance and disease prevention
• Delivered intramuscular injections to mitigate or resolve patient symptoms
• Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations
• Refers and links client to necessary health services

• Supervised subordinate professionals, paraprofessionals and support staff in their performance of patient care duties
• Evaluate work performances through observations, spot checking and annual written performance evaluations
• Assigns duties to professional and paraprofessional nursing personnel based on recipients needs and available staff
• Ensures that inventory standards for medicines, solutions, supplies and equipment are maintained to meet nursing care needs
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
• Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift
• Delegated and prioritized assignments and nursing tasks based on individual staff strengths and expertise

• Investigate accident scenes, acquire photos and police reports
• Conduct field bodily injury investigations with individuals involved in auto accidents
• Interview claimant and witnesses to gather pertinent information
• Obtained statement from victims and witnesses involve in automobile accidents
• Verify residential address by making cold calls
• Testify at court Hearings regarding findings