Syntorrya Brown
Bath & Body Works
Jackson,Mississippi
1
Certification
6
years of professional experience
Energetic Retail Professional experienced in delivering exceptional customer service in fast-paced environments. Drove revenue growth through effective sales strategies and strong client relationships while managing transactions and inventory. Focused on enhancing team success and customer satisfaction through strong communication and problem-solving skills.
Work History
Sales Associate
10 Months- Assisted customers with product selection, promotions, and gift sets during high-volume seasonal periods
- Operated POS system to process cash, credit, and gift card transactions accurately and efficiently
- Restocked shelves and organized displays to maintain store appearance and meet visual merchandising standards.
Receiving Associate
2 Months- Sorted, tagged, and organized merchandise to maintain stockroom efficiency
- Assisted with marking down and ticketing products to ensure accurate pricing
- Transferred merchandise to sales floor to the sales floor when needed
Office Assistant
1 Year 9 Months- Managed front-desk operations, answering phones, scheduling appointments, and greeting visitors to ensure smooth office flow.
- Handled incoming communications to streamline office operations and enhance coordination among faculty.
- Supported faculty with administrative tasks, preparing coursework and organizing resources to facilitate effective teaching.
Waitress/Cashier
2 Years 2 Months- Executed accurate transactions while maintaining cleanliness standards to ensure a safe dining environment
- Delivered exceptional customer service in a high-volume setting to enhance guest satisfaction
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new team members on service protocols and menu knowledge.
Education
B.A. - Psychology, Disaster Coastal Studies
- Graduated Cum Laude
- GPA: 3.2
Skills
Sales support
Records management
Stocking & Organization
Customer service
Teamwork and collaboration
Problem-solving skills
Point of sale
Time Management & Organization
Visual Merchandising
Affiliations
Chi Sigma Iota
March 2025- March 2026
Certification
Adult Mental Health First Aid Certificate
Psychological First Aid Certificate
Timeline
Sales Associate
Bath & Body Works
09.2025 - 07.2026Read More
Receiving Associate
Burlington
08.2025 - 10.2025Read More
Office Assistant
Tougaloo College
08.2022 - 05.2024Read More
Waitress/Cashier
Big John
03.2020 - 05.2022Read More
Tougaloo College
B.A. from Psychology, Disaster Coastal Studies
Read More