Syreeta K Hall
Brooklyn,NY
Summary
Dynamic Global Flagship Department Manager with expertise in department leadership, conflict resolution, and trend analysis. Proven track record in optimizing operations and enhancing team performance to drive sales growth.
Overview
21
21
years of professional experience
Work History
Global Flagship Department Manager
H&M Fashion USA Inc
New York, New York
08.2005 - Current
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Manage daily operations to ensure smooth store functionality.
- Oversee merchandise presentation to align with brand visual standards.
- Implement staff scheduling to maintain adequate coverage during peak hours.
- Coordinate inventory management processes to optimize stock levels.
- Establish & analyze sales and budget goals, creating plans to optimize results.
- Execute targeted merchandising and promotional plans to meet department sales goals.
- Monitor daily sales figures to track trends in customer buying behavior.
- Assist in developing sales strategies to improve customer engagement.
- Trained and mentored staff to enhance team skills and performance.
- Conduct regular performance evaluations to support employee development.
- Foster a positive work environment through effective communication and teamwork.
- Resolve customer complaints promptly and professionally in order to maintain good relationships with clients.
- Stay up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Education
New Utrecht HS
Brooklyn, NYSkills
- Visual merchandising
- Forecasting and planning
- Logistics planning
- Trend analysis
- Business development and planning
- Department leadership
- Staff management
- Team leadership
- Training and development
- Performance evaluation
- Staff hiring and retention
- Staff scheduling
- Workplace safety awareness
- Regulatory compliance
- Conflict resolution
- Adaptability & Flexibility
Timeline
Global Flagship Department Manager
H&M Fashion USA Inc
08.2005 - Current
New Utrecht HS