Hi, I’m
Syrenthia Ellis
Monroe,LA
Summary
Compassionate caregiver with a proven track record at D&D Community Connections, enhancing client wellness through attentive personal hygiene assistance and empathetic support. Skilled in documentation and reporting, I foster trust and satisfaction, ensuring clients receive exceptional care tailored to their needs. Committed to maintaining dignity and respect in all interactions.
Overview
7
years of professional experience
Work History
D&D Community Connections
Elderly Caregiver
03.2022 - Current
Job overview
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Oyo Hotel
Assistant General Manager
05.2018 - 10.2022
Job overview
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Accutax
Tax Preparer
12.2017 - 05.2018
Job overview
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
Education
Bryman College New Orleans, LA
Medical Billing And Coding from Medical Biller
09-2003
Mandeville High School New Orleans, LA
High School Diploma
05-1998
Skills
- Personal hygiene assistance
- Documentation and reporting
- Meal preparation
- Compassionate caregiving
- Dementia care
- Housekeeping
- Housekeeping duties
- Client documentation
- Patient care
Timeline
Elderly Caregiver
D&D Community Connections
03.2022 - Current
Assistant General Manager
Oyo Hotel
05.2018 - 10.2022
Tax Preparer
Accutax
12.2017 - 05.2018
Bryman College
Medical Billing And Coding from Medical Biller
Mandeville High School
High School Diploma
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