Summary
Overview
Work History
Education
Skills
Timeline
Generic
Syretta Hinson

Syretta Hinson

East Orange

Summary

Dedicated and compassionate professional with extensive experience in community outreach specialist roles, customer service, pharmacy operations, and substance abuse counseling. Skilled in fostering meaningful connections, resolving conflicts, and providing tailored support to individuals and families. Proven ability to manage complex situations with empathy and professionalism, ensuring optimal outcomes. Adept at communication, problem-solving, and collaboration across diverse settings, including healthcare, retail, and human services. Seeking to leverage a unique combination of interpersonal and technical skills to contribute to a dynamic organization focused on serving communities.

Overview

8
8
years of professional experience

Work History

Community Outreach Specialist

Family Support Organization of Essex County
05.2023 - Current


  • Developed and maintained relationships with community organizations, stakeholders, and service providers to enhance support networks for families
  • Coordinated and participated in outreach events, workshops, and presentations to educate the community about available family support services
  • Managed social media, newsletters and other communication channels to engage the community and promote organizational programs
  • Represented the organization at community meetings, forums, and events to rsise awareness and build partnerships

Customer Service rep/ Cashier/Inventory Assistant

Shoprite
09.2020 - 08.2022
  • During my tenure at Shoprite, I gained extensive experience in customer service, cashiering, and inventory management
  • I provided exceptional service to customers, operated the cash register, and maintained accurate inventory records
  • Additionally, I collaborated with the team to ensure a pleasant shopping experience for all patrons

Pharmacy Technician

CVS/Pharmacy
10.2018 - 01.2020
  • As a Pharmacy Technician at CVS/Pharmacy, I played a vital role in medication management and customer service
  • I accurately filled prescriptions, managed inventory, and provided information to customers on medication usage and potential side effects
  • My attention to detail and ability to work efficiently contributed to the smooth operation of the pharmacy

Substance Abuse Counselor

The Realization Center
01.2017 - 09.2018
  • Developed and facilitated a support group for individuals struggling with substance use disorder, resulting in a decrease in relapse rates
  • Created group activities designed to reinforce strong coping skill to help clients navigate the stressors of everyday life while dealing with their substance abuse disorder
  • Developed personalized treatment plans based on client needs, goals, and progress
  • Conduct assessments and screenings to determine the severity of addiction and co-occurring disorders
  • Maintain accurate and confidential client records in compliance with state and federal regulations

Education

Credentialed Substance Abuse & Alcohol Counselor Trainee -

The Resource Training Center
02.2017

Auburn University Montgomery
01.2000

Diploma -

Jefferson Davis High School
05.1998

Skills

  • Fast Learner
  • Computer Skills
  • Effective Time Management
  • Ability to Multitask
  • Communication Skills
  • Customer service
  • Data entry

Timeline

Community Outreach Specialist

Family Support Organization of Essex County
05.2023 - Current

Customer Service rep/ Cashier/Inventory Assistant

Shoprite
09.2020 - 08.2022

Pharmacy Technician

CVS/Pharmacy
10.2018 - 01.2020

Substance Abuse Counselor

The Realization Center
01.2017 - 09.2018

Credentialed Substance Abuse & Alcohol Counselor Trainee -

The Resource Training Center

Diploma -

Jefferson Davis High School

Auburn University Montgomery

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