Medical Practice Manager/ Biller
Crozer Prospect Medical
- Assisted in managing daily operations of medical practice, ensuring smooth workflow and patient flow.
- Supported scheduling of patient appointments to optimize provider availability and reduce wait times.
- Maintained accurate patient records using electronic health record (EHR) systems for improved data management.
- Responded to patient inquiries, providing exceptional customer service and enhancing patient satisfaction.
- Oversaw daily operations of the medical practice such as staffing schedules, inventory management, office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
- Conducted regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problemsolving.
- Assisted in billing processes, ensuring accuracy and timely submission of insurance claims for revenue cycle management.
- Addressed and remedied all patient or team member issues.
- Developed close working relationships with front office and back office staff.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
