Téa Fantauzzi
Springfield,OR
Summary
Energetic and creative recent graduate with a B.S. in Professional Studies (Cum Laude) and certifications in Floral Design and Digital Marketing. Skilled in customer service with hands-on experience designing revenue-generating products and managing operations independently. Known for strong communication, problem-solving, and adaptability in fast-paced environments. I bring fresh ideas, a strong work ethic, and a commitment to my team. Seeking an opportunity to grow within an entry-level position.
Overview
4
4
years of professional experience
Work History
Customer Service Associate, Florist
The Fresh Flower Market
08.2024 - 05.2025
- Composed a best-selling design that generated ~$10,000 in sales
- Directed holiday decorating and designed floral arrangements for a key client (country club); generated ~$1,500 in sales per holiday
- Led customer service during high-volume holidays (e.g., Valentine’s Day); was mentioned by name in a five-star review
- Managed order fulfillment, including monitoring inventory, customer interfacing, FIFO practices, and daily open/close duties to ensure smooth operations
- Produced 600+ bespoke arrangements for occasions such as birthdays, proms, weddings, and funerals while consistently meeting same-day deadlines
- Captured marketing content for social media supervisor to update web and social pages
Customer Service Associate, Florist
Rustic Floral
09.2022 - 08.2023
- Managed full-day business operations independently, including order consulting, designing, and delivering
- Created 450+ custom floral arrangements and specialty plant baskets
- Selected by leadership to represent Rustic Floral at a business showcase held by the local Chamber of Commerce
- Enhanced customer experience through exceptional service, high-quality floral processing, and detailed merchandising
Customer Service Associate
Paradise Nursery
04.2021 - 07.2021
- Maintained 30+ plant varieties through watering, pruning, and pest control
- Assisted in customer purchases, resolving plant issues, and cashiering
- Collaborated in designing in-shop product displays and developing local advertisements
Education
B.S. - Professional Studies
Brigham Young University- Idaho
Rexburg, IDHigh School Dual Enrollment -
State College of Florida
Venice, FLSkills
- Customer Service
- Client Relations
- Sales Consulting
- Inventory Management (FIFO)
- Event Coordination
- Visual Merchandising
- Digital Branding
- Problem Solving & Adaptability
- POS System Operations
- Organization
- Cashiering
- Plant Identification
- Floral Design
Timeline
Customer Service Associate, Florist
The Fresh Flower Market
08.2024 - 05.2025
Customer Service Associate, Florist
Rustic Floral
09.2022 - 08.2023
Customer Service Associate
Paradise Nursery
04.2021 - 07.2021
B.S. - Professional Studies
Brigham Young University- Idaho
High School Dual Enrollment -
State College of Florida