I am a dedicated, professional Operations Supervisor with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Pitney Bowes
Atlanta, GA
12.2023 - Current
Responsible for 40-plus employees.
Managing three different departments such as Eurosort, Oversize delivery, Ambis Robotics, and Sort to light.
Payroll, Scheduling, Training, Interviewing, and Hiring.
Communicating with managers, team members, and others within the facility.
Coaching and providing constructive feedback in a positive manner, along with maintaining a safe environment.
Daily management reports.
Oversees quality function throughout Inbound and Outbound production area.
Maintain accurate records of employee attendance and task completion times.
Monitor team performance against targets, taking corrective action where necessary.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Team Leader
Pitney Bowes
Atlanta, GA
04.2022 - Current
As a team lead, I worked in different stations such as Eurosort, Primary, and Bins to provide optimal coverage to meet production.
Provided coaching and feedback on employee performance, encouraging professional development.
Conducted regular performance reviews to assess individual team member progress.
Analyzed data from various sources to identify areas of improvement in the department's operations.
Establish positive and effective communication among staff and organization leadership.
Use equipment such as box cutters, shrink wrap, scanners, and pallet jacks.
Placing packages onto the conveyor belt.
Mail Sorter
USPS
Fairburn, GA
11.2021 - 04.2022
Utilized physical strength to move mail and packages.
Sort, scan, and separate items into designated categories or destinations.
Team Lead
FedEx
Elmwood, GA
02.2020 - 04.2021
Leading a positive, safe environment and solving problems to the solution.
Assisted with new hire processing and existing training programs.
Loaded packages in delivery trucks to assist with physical delivery of products to customers.
Loaded and unloaded material onto and off of trucks for fast shipment.
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