Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ta-Yirah Thomas

Hampton,GA

Summary

I am a dedicated, professional Operations Supervisor with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Pitney Bowes
Atlanta, GA
12.2023 - Current
  • Responsible for 40-plus employees.
  • Managing three different departments such as Eurosort, Oversize delivery, Ambis Robotics, and Sort to light.
  • Payroll, Scheduling, Training, Interviewing, and Hiring.
  • Communicating with managers, team members, and others within the facility.
  • Coaching and providing constructive feedback in a positive manner, along with maintaining a safe environment.
  • Daily management reports.
  • Oversees quality function throughout Inbound and Outbound production area.
  • Maintain accurate records of employee attendance and task completion times.
  • Monitor team performance against targets, taking corrective action where necessary.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.

Team Leader

Pitney Bowes
Atlanta, GA
04.2022 - Current
  • As a team lead, I worked in different stations such as Eurosort, Primary, and Bins to provide optimal coverage to meet production.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Conducted regular performance reviews to assess individual team member progress.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Establish positive and effective communication among staff and organization leadership.
  • Use equipment such as box cutters, shrink wrap, scanners, and pallet jacks.
  • Placing packages onto the conveyor belt.

Mail Sorter

USPS
Fairburn, GA
11.2021 - 04.2022
  • Utilized physical strength to move mail and packages.
  • Sort, scan, and separate items into designated categories or destinations.

Team Lead

FedEx
Elmwood, GA
02.2020 - 04.2021
  • Leading a positive, safe environment and solving problems to the solution.
  • Assisted with new hire processing and existing training programs.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.
  • Loaded and unloaded material onto and off of trucks for fast shipment.

Education

Some College (No Degree) - Practical Nursing

Drake College of Business
Elizabeth, NJ
01-2009

Some College (No Degree) - Phlebotomy

Drake College of Business
Elizabeth, NJ
07-2008

Certificate - CNA

Bradford Institute
Elizabeth, NJ
06-2005

Skills

  • Time and Priority Management
  • Verbal and written Communication
  • Employee Motivation
  • Microsoft Word, Teams and Excel
  • Conflict Resolution
  • Problem Solving

Certification

  • Phlebotomist
  • Medical Assistance
  • Home Health Aid
  • Cardio Dynamics (ICG)
  • (HCR) Manor Care

Timeline

Operations Supervisor

Pitney Bowes
12.2023 - Current

Team Leader

Pitney Bowes
04.2022 - Current

Mail Sorter

USPS
11.2021 - 04.2022

Team Lead

FedEx
02.2020 - 04.2021

Some College (No Degree) - Practical Nursing

Drake College of Business

Some College (No Degree) - Phlebotomy

Drake College of Business

Certificate - CNA

Bradford Institute
Ta-Yirah Thomas