Karen LeSane
Naples,FL
Summary
Passionate and professional individual with proven experienced over five years working with patients to complete appropriate assessment and discharge planning. Successfully navigated client care by working close with the client and families and the interdisciplinary team assessing their needs, coordinating individualized care working with multiple service providers to provide client with a safe transition to prior living arrangements after successfully completing skilled rehabilitation.
Overview
19
19
years of professional experience
Work History
Social Sevices Coordinator
Solaris Rehab
Naples, FL
11.2018 - 03.2025
- Identified community resources to support clients.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Visited homes and agencies to provide support and case management services to clients.
- Provided crisis intervention, guidance, and supportive counseling to clients.
- Coordinated with social, public, and welfare agencies to obtain and provide client information.
- Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting clients in acquiring needed aid.
- Reviewed client case files regularly to ensure up-to-date documentation, adherence to agency guidelines, and timely follow-ups as needed.
- Managed caseloads efficiently while maintaining high-quality service standards and meeting performance goals.
- Conducted thorough assessments of client needs, identifying appropriate resources and referrals for maximum support.
- Streamlined communication between clients, agencies, and service providers for efficient service delivery.
- Monitored client progress through regular follow-up meetings, adjusting care plans as needed to ensure optimal results.
- Led interdisciplinary team meetings, fostering collaboration among professionals for improved client outcomes.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Unit Secretary
Physician Regional Healthcare
Naples, FL
04.2006 - 11.2018
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Addressed questions via phone and guided calls to appropriate staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Maintained current and accurate medical records for patients.
- Processed lab paperwork and requests according to physicians' orders.
- Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
Education
Associate Degree In Nursing - Currently Enrolled Nursing Program
Jersery College
Naples, FLHigh School Diploma - High School
Gulf Coast High Sc
Naples, FL05.2001
Skills
- Housing navigation
- Transportation assistance
- Family support
- Disability services
- Client assessment
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Reliability
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Written and verbal communication
- Certified in CPR/AED
- Client needs assessments
- Team building
Timeline
Social Sevices Coordinator
Solaris Rehab
11.2018 - 03.2025
Unit Secretary
Physician Regional Healthcare
04.2006 - 11.2018
Associate Degree In Nursing - Currently Enrolled Nursing Program
Jersery College
High School Diploma - High School
Gulf Coast High Sc