Taaron LaFrancis
Greeley,CO
Summary
- Motivated retail professional with strong sales, customer service and problem-solving abilities. Able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new sales role and make lasting positive impact on business operations.
- Proactive Territory Sales Manager with successful background overseeing daily operation of 2 retail stores grossing over $1.1 million annually. Recognized for increasing territory retail sales 19-27% year over year. Achieve targets by implementing promotions and innovative sales programs to enable continuous territory growth.
- Hardworking, focused and reliable, completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success
Overview
6
6
years of professional experience
Work History
Sales Manager, Carpenter
3 Square Construction
07.2017 - 08.2022
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Offered product and service consultations and employed upselling techniques
- Negotiated and closed deals with minimal oversight
- Communicated with customers about product and service offerings, including policies, restrictions and refund policies
- Recommended merchandise to customers based on needs and preferences
- Educated customers on product and service offerings
- Drove sales of construction material and additional projects products by applying proactive nature, knowledge of customer preferences and active listening skills
- Observed customer behaviors to identify security threats and escalate concerns to supervisors
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Recommended optimal merchandise based on customer needs and desires
- Sold various products by explaining unique features and educating customers on proper application
- Processed orders through system and coordinated product deliveries.
Phlebotomist
Biolife Plasma Services
02.2023 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Performed Blood Draw Procedures (Venipuncture)
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Education
Bachelor of Science - Business
University of Northern Colorado
Greeley, CO12.2024
Associate of Arts in Business - Business
Pikes Peak Community College
Colorado Springs, CO05.2019
Skills
- Conflict Resolution
- Client Retention Specialist
- Relationship selling
- Cash handling accuracy
- Excellent communication skills
- Customer service
- Money handling
- Negotiations
- Reliable and punctual
- Outgoing personality
- Results oriented
- Sales expertise
Timeline
Phlebotomist
Biolife Plasma Services
02.2023 - Current
Sales Manager, Carpenter
3 Square Construction
07.2017 - 08.2022
Bachelor of Science - Business
University of Northern Colorado
Associate of Arts in Business - Business
Pikes Peak Community College
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