Tabatha Harlow
Coushatta,LA
Summary
Results-driven individual with a strong background in housekeeping and restaurant management. Skilled in employee training, shift leadership, and optimizing processes to enhance guest satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Housekeeper
Hampton Inn By Hilton
Roanoke Rapids, NC
04.2022 - 06.2025
- Maintained cleanliness and sanitation standards in guest rooms and public areas.
- Inspected rooms to ensure adherence to hotel quality benchmarks.
- Managed laundry operations, ensuring timely processing of linens and towels.
- Collaborated with team members to efficiently execute daily cleaning schedules.
Restaurant Shift Manager
Pizza Hut
Roanoke Rapids, NC
04.2017 - 06.2019
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and developed team members, fostering a collaborative work environment.
- Implemented inventory management procedures, optimizing stock levels and reducing waste.
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Conducted regular safety inspections, maintaining compliance with health regulations.
Cashier
Pizza Hut
Roanoke Rapids, NC
04.2017 - 06.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, minimizing discrepancies through diligent tracking.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and best practices for efficiency.
- Collaborated with team members to enhance workflow during high-volume periods.
- Monitored food safety standards, ensuring compliance with health regulations and company policies.
- Assisted in promotional campaigns, effectively communicating offers to customers.
Cook
Pizza Hut
Roanoke Rapids, NC
04.2017 - 06.2019
- Prepared and cooked menu items according to established recipes and quality standards.
- Ensured kitchen cleanliness and compliance with health and safety regulations.
- Operated kitchen equipment efficiently, maintaining functionality and safety protocols.
- Collaborated with team members to optimize food preparation processes and service speed.
- Trained new staff on cooking techniques, equipment usage, and safety procedures.
Upholsterer
Wesley D Bowen Upholstery
Henderson, NC
01.2015 - 04.2017
- Operated upholstery tools and equipment to ensure precision in fabric cutting and sewing.
- Crafted custom furniture pieces, adhering to client specifications and design standards.
- Inspected completed projects for quality assurance, addressing defects promptly to maintain high standards.
- Collaborated with team members to streamline workflow and improve efficiency in production processes.
- Developed innovative solutions for complex reupholstery projects, enhancing overall customer satisfaction.
Education
No Degree -
Northwest Halifax High
Littleton, NCSkills
- Teamwork
- Housekeeping
- Customer service
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Handling customer complaints
- Training, mentoring and coaching
- Team development
- Flexible schedule
- Shift leadership
Timeline
Housekeeper
Hampton Inn By Hilton
04.2022 - 06.2025
Restaurant Shift Manager
Pizza Hut
04.2017 - 06.2019
Cashier
Pizza Hut
04.2017 - 06.2019
Cook
Pizza Hut
04.2017 - 06.2019
Upholsterer
Wesley D Bowen Upholstery
01.2015 - 04.2017
No Degree -
Northwest Halifax High