Compassionate Massage Therapist Student with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Massage Therapist
Robeson Community College
08.2024 - Current
Established trust with clients through consistent professionalism, confidentiality, and ethical conduct during sessions.
Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
Developed personalized treatment plans to address specific client concerns or chronic issues.
Enhanced client relaxation by applying various massage techniques and modalities.
Contributed to a positive team atmosphere, supporting fellow therapists in their work and sharing best practices.
Customer Experience Professional
Lowe's Home Improvement
03.2023 - Current
Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
Enhanced team collaboration with integration of new communication platform, leading to faster issue resolution.
Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
Esthetician
Self-employed
02.2023 - Current
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Advised clients on proper home-care regimens.
Welcomed clients arriving for appointments.
Fostered friendly, warm, and exceptional customer experience.
Recommended retail products for at-home use.
Performed waxing and gentle exfoliation to improve overall skin condition.
Educated patients on treatment options.
Performed various facial treatments for optimal skin health, including microdermabrasion, microneedling, and LED therapy.
Education
Massage Therapy Certification - Massage Therapy
Robeson Community College
Lumberton, NC
06-2025
Esthetician Certification - Esthetics
Triumph Beauty Academy
Lumberton, NC
01-2023
Skills
Body mechanics
Administrative procedures
Leadership
Customer service
Friendly, positive attitude
Front desk management
Reflective listening
Eagerness To Learn
Certification
Licensed Esthetician - NC Board of Cosmetology.
Micro-needling Certification
LMT - Licensed Massage Therapist, Future(Expected Date of Exam-7/2025)
Timeline
Student Massage Therapist
Robeson Community College
08.2024 - Current
Customer Experience Professional
Lowe's Home Improvement
03.2023 - Current
Esthetician
Self-employed
02.2023 - Current
Massage Therapy Certification - Massage Therapy
Robeson Community College
Esthetician Certification - Esthetics
Triumph Beauty Academy
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