Tabatha Trapp
Summary
Dependable Health care professional serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
9
9
years of professional experience
Work History
Patient Services Representative
Lexington OBGYN
07.2022 - Current
- Used Epic to schedule appointments.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Entered patient demographic and insurance data into electronic medical record system.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Verified insurance eligibility and coverage for patients.
- Answered incoming calls, scheduled appointments and filed medical records.
- Delivered support to medical staff in completion of patient paperwork.
Medical Assistant
Prisma Pediatrics Rehab, Concussion & Rheumatology
06.2020 - 07.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Called and faxed pharmacies to submit prescriptions and refills.
Referral Specialist
SC Pediatric Alliance
01.2018 - 06.2020
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Scheduled appointments with specialists on behalf of clients.
- Built professional relationships with service providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Accessed and reviewed patient records to verify receipt completed referral paperwork.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Provided education and instruction to referral sources on referral processes.
- Developed and implemented effective strategies to increase referral sources.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Accounting
Jim Hudson Automotive
02.2014 - 01.2018
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, prepared documents, and closed books.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Prepared working papers, reports and supporting documentation for audit findings.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Evaluated and improved financial records to make important business decisions.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
Education
Dental Assistant Certification - Dental Assisting
Palmetto School Of Dental
Columbia SC12.2014
High School Diploma -
Ridgeview High School
Columbia SC05.2004
Skills
- Patient Appointment Management
- Insurance Verification
- HIPAA Compliance
- Demographics Information
- Punctual and Hardworking
- Patient Care and Confidentiality
- Proper Sterilization Techniques
- EMR Systems
- Vital Sign Monitoring
- Infectious Diseases
Timeline
Patient Services Representative
Lexington OBGYN
07.2022 - Current
Medical Assistant
Prisma Pediatrics Rehab, Concussion & Rheumatology
06.2020 - 07.2022
Referral Specialist
SC Pediatric Alliance
01.2018 - 06.2020
Accounting
Jim Hudson Automotive
02.2014 - 01.2018
Dental Assistant Certification - Dental Assisting
Palmetto School Of Dental
High School Diploma -
Ridgeview High School
Similar Profiles
Christopher GooderChristopher Gooder
Executive Director at OBGYN West A Division Of Premier OBGYN Of MNExecutive Director at OBGYN West A Division Of Premier OBGYN Of MN
Regan GregoryRegan Gregory
Registered Nurse at Lexington Medical Center - Lexington Urgent CareRegistered Nurse at Lexington Medical Center - Lexington Urgent Care
Edward DuersonEdward Duerson
Detective, Bureau of Justice, Bureau of Alcohol, Tobacco, Firearms and Explosives Task Force Officer- ATF Certified Explosive Specialist/ Louisville Field Division, Lexington Field Office/ Hazardous Devices Technician/ FAA Remote Pilot in Command at Lexington- Fayette Urban County Government, Lexington Police DepartmentDetective, Bureau of Justice, Bureau of Alcohol, Tobacco, Firearms and Explosives Task Force Officer- ATF Certified Explosive Specialist/ Louisville Field Division, Lexington Field Office/ Hazardous Devices Technician/ FAA Remote Pilot in Command at Lexington- Fayette Urban County Government, Lexington Police Department
Brandon PereiraBrandon Pereira
Patient Services Representative, Patient Access at El Camino HealthPatient Services Representative, Patient Access at El Camino Health
ELIZABETH BIDINGERELIZABETH BIDINGER
Patient Caregiver/Patient Services Representative at Intermountain HealthcarePatient Caregiver/Patient Services Representative at Intermountain Healthcare