Tabeel Rodriguez
Haines City,FL
Summary
Bilingual Customer Service Professional with over 10 years of experience in managing teams and mentoring new hires. Delivered exceptional results through strong organizational skills and polished interpersonal communication. Adapted to dynamic work environments while consistently providing outstanding customer service.
Overview
3
3
years of post-secondary education
20
20
years of professional experience
Work History
Patient Registration Rep
Central Florida Health Care
04.2025 - Current
- Coordinated schedules, registration, and billing applications to streamline patient intake and financial processes.
- Managed insurance verification and authorization processes to facilitate patient access to care.
- Assisted in patient care processes in dental clinic, ensuring smooth operations under supervision of health center administrator.
- Oversaw daily petty cash transactions and did end of day report summary.
Records Clerk
Core Civic
Casa Grande, AZ
03.2023 - 02.2025
- Maintained accurate and up-to-date organizational records, managed electronic databases, scanned data, and responded to information requests, demonstrating strong attention to detail and organizational skills.
- Organized and maintained inmate information and facility operation records, ensuring compliance and accessibility for staff.
- Processed incoming and outgoing documentation to ensure compliance with regulations.
- Assisted staff in retrieving files and data from records management system, supporting efficient information flow.
General Merchandise Manager
Fry's Food & Drug Store
Casa Grande, AZ
07.2021 - 03.2023
- Defined merchandise direction and strategy for retail operation.
- Contributed to development of buying and selling strategies to enhance business performance.
- Managed inventory levels to maintain product availability and reduce stockouts.
- Assisted in developing the buying and selling strategies to maximize business performance and profitability.
- Trained and mentored team members on best practices in customer service.
Delivery Driver
Uber and Doordash
Casa Grande, AZ
10.2020 - 07.2021
- Delivered food and packages promptly to various locations.
- Picked up and delivered food and merchandise to customer homes, ensuring timely and accurate service.
- Managed routes efficiently using GPS and mapping tools.
- Communicated with customers to confirm delivery details and resolve issues.
Handler Package
FedEX
Tempe, AZ
05.2019 - 10.2020
- Loaded and unloaded packages from delivery vehicles efficiently.
- Scanned and unloaded freight from delivery trucks at loading dock.
- Sorted packages by destination for timely delivery.
- Operated automated sorting equipment with precision and care.
- Moved material in packages between trucks, clients, and various business locations to ensure timely delivery.
Department Manager
Walmart
Kissimmee, Florida
03.2010 - 02.2019
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Led team meetings to communicate goals and share best practices among department staff.
- Coordinated inventory management processes to maintain optimal stock levels and minimize loss.
Executive Secretary
Health Department
May, Puerto Rico
06.2006 - 02.2010
- Managed correspondence and communication for department leadership.
- Coordinated scheduling for departmental meetings and events.
- Maintained confidential records and files in compliance with regulations.
Education
Bachelor's - Business, Human resource certificate
University of Phoenix
Tempe, AZ 05.2018 - 01.2021
Skills
- Insurance verification
- Patient scheduling
- Patient registration
- Medical billing
- Health record management
- Patient intake processing
- Billing management
- Data entry accuracy
Qualifications Summary
- 10+ years in customer service with management responsibilities of 8 employees.
- Mentor to new hires in the inventory control department as a supervisor.
- Ambitious, highly motivated, resourceful, a quick learner, and a dedicated team player.
- Can also effectively work independently with minimal supervision.
- Very polished interpersonal skills with strong written proficiency.
- Adaptable to changing and demanding work environments with proven outstanding customer service qualifications.
- Bilingual English/Spanish
Timeline
Patient Registration Rep
Central Florida Health Care
04.2025 - Current
Records Clerk
Core Civic
03.2023 - 02.2025
General Merchandise Manager
Fry's Food & Drug Store
07.2021 - 03.2023
Delivery Driver
Uber and Doordash
10.2020 - 07.2021
Handler Package
FedEX
05.2019 - 10.2020
Bachelor's - Business, Human resource certificate
University of Phoenix
05.2018 - 01.2021
Department Manager
Walmart
03.2010 - 02.2019
Executive Secretary
Health Department
06.2006 - 02.2010