Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabitha Addison Mclain

Brooklyn,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Dsp

NY Foundling
Brooklyn, NY
08.2018 - Current
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Documented current patient information to update vital signs, behaviors, and eating habits.

Cashier

Forever 21
New York , NY
08.2016 - 09.2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.

Cashier

Sports Authority
Virginia Beach, VA
03.2015 - 07.2015
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Stocked shelves with merchandise when needed.
  • Followed company security procedures for handling large sums of money.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Overnight Stocker

Walmart
Virginia Beach, VA
03.2014 - 12.2014
  • Received and stocked merchandise in a timely manner.
  • Assisted customers in locating desired items throughout the store.
  • Conducted price changes as needed, following established procedures.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
  • Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
  • Worked collaboratively with other team members to achieve departmental goals.

Cashier Team Lead

Wendy's
Virginia Beach, VA
08.2010 - 10.2013
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Ensured compliance with all safety regulations while performing tasks.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Performed daily opening and closing procedures for the register area.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Trained new cashiers on proper use of registers and store policies.

Education

High School Diploma -

Urban Assembly New York Harbor School
New York, NY
06-2010

Skills

  • Clerical Support
  • Customer Relations
  • Training & Development
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Excellent Communication
  • Team building
  • Verbal Communication
  • Computer Skills
  • Customer Service

Timeline

Dsp

NY Foundling
08.2018 - Current

Cashier

Forever 21
08.2016 - 09.2017

Cashier

Sports Authority
03.2015 - 07.2015

Overnight Stocker

Walmart
03.2014 - 12.2014

Cashier Team Lead

Wendy's
08.2010 - 10.2013

High School Diploma -

Urban Assembly New York Harbor School
Tabitha Addison Mclain