Tabitha Block

Mastered new SOPs and adapted to evolving guidelines swiftly.

Evaluated diverse content, including images, texts, and videos, against project standards.

Analyzed Machine Learning and Gen AI outputs for accuracy and relevance.

Balanced multiple long-term projects with ad-hoc tasks based on business priorities.

Exceeded productivity goals consistently, achieving a 125% average rate and earning Expert of the Month recognition.

Delivered high-quality results within defined timelines while maintaining flexibility.

Identified opportunities for efficiency improvements and implemented automation solutions.

Exhibited strong self-management skills in remote work settings while upholding quality standards.

• Supervised daily store operations, ensuring workflow efficiency and adherence to company standards.
• Coached and supported up to 8 baristas per shift, fostering growth and teamwork.
• Delivered exceptional customer service by resolving escalated concerns promptly, maintaining a positive environment.
• Managed cash handling and end-of-day reconciliation with 100% accuracy in compliance with corporate policies.
• Trained and onboarded new partners in drink preparation, customer engagement, and store protocols.
• Conducted opening and closing duties, ensuring store readiness and security while meeting operational checklists.
• Monitored inventory levels and placed supply orders to minimize shortages and reduce waste.
• Collaborated with management to achieve sales goals, enhance customer satisfaction, and support promotions.

• Delivered exceptional customer service in high-end retail, specializing in fine jewelry and watches.
• Cultivated long-term client relationships through personalized service and proactive follow-up.
• Maintained expert knowledge of gemstones and luxury brands to elevate sales experiences.
• Exceeded sales goals by identifying client needs and curating tailored product selections.
• Executed visual merchandising standards to optimize product presentation and showcase trends.
• Processed high-value transactions securely, adhering to company policies and inventory management protocols.
• Collaborated with alterations and repair departments to ensure seamless service delivery.
• Managed fine jewelry securely according to Nordstrom protocol, ensuring safety for all stakeholders.

• Curated personalized styling plans for brides and bridal parties, aligning with wedding themes and body types.
• Provided guidance on dress fittings, accessories, hair, and makeup for a polished look.
• Managed client timelines and styling sessions, ensuring exceptional organization under pressure.
• Conducted style consultations to deliver customized looks that enhanced client confidence.
• Collaborated with designers and vendors to source gowns and bridal products tailored to client needs.
• Monitored bridal fashion trends and seasonal colors to provide relevant style suggestions.
• Built trusting relationships with clients through empathetic communication, active listening, and support.