Barista
Tim Hortons
Troy, OH
11.2025 - Current
- Prepared and served beverages according to standardized recipes.
- Maintained cleanliness and organization of work area and equipment.
- Assisted customers with menu selections and ensured satisfaction.
- Operated coffee machines and point-of-sale systems efficiently.
- Collaborated with team members to meet peak service demands.
- Handled cash transactions accurately and processed payments swiftly.
- Learned food safety practices to ensure compliance with health standards.
- Adapted quickly to changing menu items and seasonal offerings.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.