Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Flight Attendant
Jetblue Airways
01.2012 - 10.2022
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Ensured safety and comfort of up to 200 customers onboard aircraft.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Resolved passenger conflicts and medical emergencies during flights.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Flight Attendant
Omni Air International
07.2011 - 01.2012
Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
Resolved passenger conflicts and medical emergencies during flights.
Ensured safety and comfort of up to 300 military troops onboard aircraft.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Flight Attendant
Republic Airways/Shuttle America
11.2007 - 07.2011
Ensured safety and comfort of up to 200 customers onboard aircraft.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Resolved passenger conflicts and medical emergencies during flights.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Education
Master of Arts - Legal Studies
Hamline University
Saint Paul, MN
08.2024
BA - Interdisciplinary Studies, Communications and Health and Wellness
Arizona State University
Tempe, AZ
06.2022
Skills
Guest Satisfaction
Report Generation
Auditing Experience
Verbal and Written Communication
Possess working knowledge of Microsoft Office
Possess working knowledge of Adobe Acrobat
Critical Thinking
Detail Oriented
Strong ability to multi-task
Timeline
Flight Attendant
Jetblue Airways
01.2012 - 10.2022
Flight Attendant
Omni Air International
07.2011 - 01.2012
Flight Attendant
Republic Airways/Shuttle America
11.2007 - 07.2011
Master of Arts - Legal Studies
Hamline University
BA - Interdisciplinary Studies, Communications and Health and Wellness