TABITHA DEGNAN
Honolulu,HI
Summary
Highly motivated Sonar Technician experienced in surface and underwater sonar systems and fire control systems. Teamed with crew to conduct undersea surveillance, navigation and target location. Coordinated equipment maintenance, upgrade and replacement. Additionally, over 6 years of serviced-focused experience and dedicated to giving every customer positive experiences to promote loyalty and repeat business. Actively looking to continue my job history of immeasurable hard work and determination.
Overview
8
8
years of professional experience
Work History
Sonar Technician
United States Naval Service
Honolulu, HI
02.2020 - 01.2022
- Updated documentation such as technical manuals and equipment maintenance records.
- Currently hold a Secret clearance.
- Read blueprints, wiring diagrams, schematic drawings, or engineering instructions for assembling electronics units, applying knowledge of electronic theory and components.
- Analyzed multiple data inputs across active and passive acoustic, Expendable Bathythermograph (XBT) and tactical oceanographic.
- Generated acoustic data media recordings and prepared media for shipment.
- Adjusted equipment and system filters to mitigate biological and environmental impacts on acoustic data.
- Operated Combat Systems Operational Sequencing System (CSOSS) throughout casualty responses/operations and normal operations.
- Maintained OPSEC in operations and actions to preserve operational integrity.
- Maintained sonar systems on ships, troubleshooting and resolving detected issues to restore proper functionality.
- Treated classified data with utmost discretion, following military and federal protocols.
- Complied with uniform regulations and standards of conduct established company.
- Operated and maintained hull mounted deployed sonar, oceanographic equipment, and auxiliary sonar to conduct underwater surveillance.
- Duties included schematic & blueprint reading, mechanical assembly and disassembly.
Service Manager
Chipotle Mexican Grill Inc.
Jacksonville , FL
01.2014 - 02.2020
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues
- Provided support to crew members through all facets of food preparation and delivery
- Cleaned and organized all line stations when needed
- Oversaw care and maintenance of kitchen equipment
- Prepared food items consistently and in compliance with recipes, portioning, P cooking and waste control guidelines
- Managed kitchen staff by recruiting, selecting, hiring, orienting, training, scheduling, supervising, evaluating and enforcing discipline when necessary
- Maintained updated knowledge of local competition and restaurant industry trends
- Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering
- Achieved and exceeded performance, budget and team goals
- Prepared average of 120 orders each shift
- Monitored line efficiency and implemented improvements for increased productivity
- Cleaned and maintained kitchen equipment on a regular basis
- Verified proper portion sizes and consistently attained high food quality standards
- Led shifts while personally preparing food items and executing requests based on required specifications
- Regularly interacted with guests to obtain feedback on product quality and service levels
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas
- Met with key customers to discuss service needs and develop effective and practical solutions
- Monitored product quality and communicated necessary improvements
- Set and administered corporate budgets for expenditures, materials and labor
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
- Conducted monthly inventories of raw materials and components on work floor
- Trained and guided team members to maintain high productivity and performance metrics
Culinary Team Member
Whole Foods Market
Tallahassee, FL
01.2017 - 01.2018
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction
- Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering
- Recommended menu items to the Executive Chef for new dish development, holidays, special events and promotions
- Accurately and efficiently prepared healthy, delicious fish, meat and vegetable- based dishes
- Comprehensive knowledge of food and catering trends
- Verified freshness of products upon delivery
- Properly wrapped, boxed, and weighed prepared foods department products
- Cooked and packaged large batches of food that were prepared to order or kept hot until needed
- Prepped items for later use to save staff time during busy hours
- Built loyal clientele through friendly interactions and consistent appreciation
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Monitored food preparation and serving techniques to ensure that proper procedures were followed
- Supported all kitchen operations when chef was absent
- Executed daily production lists and goals
- Planned menus according to employers' needs and diet restrictions
- Portioned, arranged, and garnished food, and served food to waiters or patrons
- Operated large-volume cooking equipment such as grills, deep-fat fryers, and walk-in ovens
Electronics Team Member
Target
Tallahassee, FL
01.2016 - 01.2017
- Greeted customers, helped locate merchandise and suggested suitable optionsWelcomed customers into the store and helped them locate items
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Mentored new sales associates to contribute to the store's positive culture
- Determined customer needs by asking relevant questions and listening actively to the responses
- Established strong vendor relationships to maintain and support the business
- Loaded and unloaded merchandise using a ladder and pallet jack
- Answered customer questions regarding store merchandise, department information and pricing
- Stocked and replenished merchandise according to store merchandising layouts
- Use computers to produce signage
- Obtain plans from display designers or display managers and discuss their implementation with customers or supervisors
- Arrange electronics, furniture, merchandise, backdrops, or other accessories, as shown in prepared planograms
- Dress mannequins for displays in softlines department
- Kept on top of changes to store products and promotions to maintain strong sales
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Protected purchase items with proper bagging and wrapping to prevent damage
- Fielded questions and solved problems by informing customers of current promotions and store policies
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules
- Identified prospects' needs and developed appropriate responses along with information on fitting products and services
Education
Associate of Arts - Business Administration And Management
Tallahassee Community College
Tallahassee, FL08.2024
AN/SQQ-89A(V)15 Operator - Sonar Technician
United States Navy
San Diego, CA09.2020
Life Skills -
United States Navy
San Diego07.2020
Recruit Basic Military Training -
United States Navy
Great Lakes, IL04.2020
Skills
- Business development
- Weapons Training
- Self-motivated
- Key holder experience
- Ability to work under pressure
- Effective time management
- Strong interpersonal skills
- Adaptability
- Supervising
- Electronics Technician
- Hiring
- Quality control
- Sales
- Scheduling
- Torpedo movement and maintenance
- Oceanographic analysis
- Troubleshooting skills
- Safety checking
- Information gathering and analytics
- Active Listening
- Sonar dome pressurization, sonobuoy systems and towed array systems
- Preventive Maintenance
Awards
- Global War On Terrorism Service Medal
- National Defense Service Medal
- Navy Pistol Marksmanship Ribbon
- Navy Rifle Marksmanship Ribbon
Security Clearance
Secret-Level Clearance, Active (February 2020-Present)
Confidential-Level Clearance, Active(February 2020-Present)
Professional References
- Leading Senior Chief Petty Officer: STGCS Steven Polster 808-729-0298 Email: Steven.polster@ddg112.navy.mil
- USN Personnel Support Detachment: Antonio Singleton: 601-327-9686 Email: Antonio.m.singleton@navy.mil
- Chipotle General Manager: Kierra Ford 904-704-2694
Timeline
Sonar Technician
United States Naval Service
02.2020 - 01.2022
Culinary Team Member
Whole Foods Market
01.2017 - 01.2018
Electronics Team Member
Target
01.2016 - 01.2017
Service Manager
Chipotle Mexican Grill Inc.
01.2014 - 02.2020
Associate of Arts - Business Administration And Management
Tallahassee Community College
AN/SQQ-89A(V)15 Operator - Sonar Technician
United States Navy
Life Skills -
United States Navy
Recruit Basic Military Training -
United States Navy