Tabitha Draisey
Philipsburg,PA
Overview
12
12
years of professional experience
Work History
Telemarketer
InfoCision
, Ohio
09.2022 - Current
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded contact information of customers and potential customers in internal database.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Troubleshot problems for callers and helped independently resolve common issues.
- Answered calls, took messages and transferred calls to correct individuals.
- Escalated concerns or advanced problem calls to management staff.
- Overcame objections using friendly, persuasive strategies.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Made average of 50 outbound and inbound calls per day.
- Provided information about available products and services, membership details, and purchase advantages.
- Opened new accounts and documented personal, demographic and payment information in system.
Entrepreneur in Residence
Tabitha Draisey
Philipsburg, PA
03.2011 - Current
- Determined business plan, mission statement and vision.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Mapped income generating strategies to grow revenue.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Radiology Scheduler
Scottsdale Hospital
Scottsdale, AZ
04.2006 - 01.2007
- Collected, organized and entered patient data into medical systems.
- Retrieved medical data for physicians and patients.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Secured confidential patient information from unauthorized access.
- Studied and researched various medical terms as well as software and coding systems.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Education
Associate of Science - Phycology
03.2010
Timeline
Telemarketer - InfoCision
09.2022 - Current
Entrepreneur in Residence - Tabitha Draisey
03.2011 - Current
Radiology Scheduler - Scottsdale Hospital
04.2006 - 01.2007
Univerity of Phoenix - Associate of Science, Phycology