Tabitha Gaines
Madison Heights,VA
Summary
Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Line Cook
Aramark
10.2023 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Stored and handled goods correctly to maintain freshness and condition.
Line Cook
Shoemakers Restaurant
07.2023 - 10.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Office Service Specialist (Environmental Health)
Nelson County Health Dept.
05.2017 - 07.2023
- Primary responsibilities are as an Environmental Health Specialist, interprets and applies environmental laws, regulations, policies and procedures in order to determine compliance and reduce risks to the public’s health
- Performs environmental health duties at the entry level as a trainee
- Employees are typically new hires and will receive formal and on-the-job training in one or more areas such as on-site soils evaluation, private well inspection, restaurant and food safety inspection, rabies abatement, communicable disease investigation, migrant labor camp inspection, and investigation of general environmental complaints.
Customer Service Specialist
Startek
03.2017 - 05.2017
- Primary responsibilities: Answering phone calls to assist callers with phone bills, troubleshooting, activation/deactivation, and sales.
Assistant Manager
EXL Service
01.2014 - 12.2016
- Primary responsibilities: to handle and manage all payroll and HR related issues, P&L statements and ordering supplies
- Manage team on a daily bases
- Make schedules and manage daily logs for audit.
Team Member
FedEx Office
01.2002 - 01.2014
- 2002 Center 0117 Charlottesville VA
- Self Service team member - primary responsibilities to aid customers with printing services
- Obtaining basic customers service skills and team work. 2004-2005 Center 0117 Charlottesville VA
- Promoted to Signs and Graphics Specialist - primary responsibilities to produce and design sign and graphic products
- Knowledgeable in Adobe Acrobat, Adobe Illustrator, and Gerber software
- Able to utilize HP equipment and machinery and Gerber Print Pro. 2005-2008 Transferred to Center 1337 Lynchburg VA
- Shipping Specialist - primary responsibilities to coordinate and execute center package delivery station, ensuring quality customer service and consultation of packaging services
- Ensured and maintained inventory for shipping materials and supplies. 2008-2012 Center 1337 Lynchburg VA
- Promoted to (CSC) Customer Service Coordinator– primary responsibilities to create positive and impactful experiences to our customer base
- Developed skills to engage customer needs, recommend FedEx Office products and services, and discovering customer needs and project 2012- September 2014 Center 1093 Roanoke VA
- Promoted to Assistant Manager - primary responsibilities leads a center business unit, focusing on creating a consistent and positive customer experience
- Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes.
Customer Service Representative
Charlottesville Fashion Square Mall
01.2001 - 01.2003
- 2002 Center 0117 Charlottesville VA
- Self Service team member - primary responsibilities to aid customers with printing services
- Obtaining basic customers service skills and team work.
- Hired as Customer Service Representative Full time - primary responsibilities guiding customers to products, providing general information, and working with operations systems.
Banquet Server/Prep Cook
Radisson Hotel Lynchburg
01.2000 - 01.2001
- Hired as Banquet Server primary responsibilities include serving, aiding in ensuring health inspection expectations, and assisting guests with food requests. 2001 Promoted to Prep Cook primary responsibilities assist in the preparation of meals, organization of entrees, executing safety food storing, performing kitchen maintenance tasks, and administer temperature of food guidelines.
Education
Advanced Diploma -
Nelson County High
Culinary Arts
Central Virginia Community College
Lynchburg, VASkills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Problem-Solving
- Food Preparation
- Food Safety
- Knife Skills
Certification
- ServSafe
Timeline
Line Cook
Aramark
10.2023 - Current
Line Cook
Shoemakers Restaurant
07.2023 - 10.2023
Office Service Specialist (Environmental Health)
Nelson County Health Dept.
05.2017 - 07.2023
Customer Service Specialist
Startek
03.2017 - 05.2017
Assistant Manager
EXL Service
01.2014 - 12.2016
Team Member
FedEx Office
01.2002 - 01.2014
Customer Service Representative
Charlottesville Fashion Square Mall
01.2001 - 01.2003
Banquet Server/Prep Cook
Radisson Hotel Lynchburg
01.2000 - 01.2001
Advanced Diploma -
Nelson County High
Culinary Arts
Central Virginia Community College
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