Tabitha Hochmuth
Des Moines
Summary
Results-oriented shift manager experienced in operations management and team leadership. Skilled in maintaining facility cleanliness, resolving on-site issues, and delivering exceptional customer service. Eager to leverage expertise to enhance operational efficiency and member satisfaction.
Overview
6
6
years of professional experience
Work History
Fitness Attendant
Trail Point Aquatics & Wellness
Ankeny
10.2025 - Current
- Conducted regular inspections of facility cleanliness and maintained overall hygiene standards.
- Responded to member inquiries to deliver exceptional customer service and support.
- Implemented safety and compliance checks to adhere to facility regulations.
Shift Manager
Sweet Swirls
Ankeny
06.2020 - Current
- Managed on-site operations and personnel.
- Served as a training resource for new and existing employees.
- Managed and resolved on-site issues to support successful events.
- Oversaw facility cleanliness to support health and safety standards.
- Maintained a positive, professional presence while delivering customer service.
Lifeguard
Teachout Aquatic Center
Des Moines
05.2023 - 08.2024
- Inspected pool facilities to ensure compliance with safety regulations and maintenance standards.
- Executed effective emergency response protocols during simulated training exercises.
- Engaged with patrons to enhance their swimming experience and address concerns.
Education
Associate of Applied Business - Business
Des Moines Area Community College
Ankeny, IA05-2026
Skills
- Customer service
- Team building
- Conflict resolution
- Facility maintenance
- Self motivation
- Inventory control
- Operations management
- Team leadership and supervision
References
References available upon request.
Timeline
Fitness Attendant
Trail Point Aquatics & Wellness
10.2025 - Current
Lifeguard
Teachout Aquatic Center
05.2023 - 08.2024
Shift Manager
Sweet Swirls
06.2020 - Current
Associate of Applied Business - Business
Des Moines Area Community College