Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabitha Howard

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level User Research position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Family Manager

N/A
06.2018 - Current
  • Engaged with children on individual basis to build positive relationships.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified warning signs of emotional and developmental problems in children.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Promoted language development skills through reading and storytelling.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Taught children basic life skills, manners and personal hygiene.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Encouraged children to be understanding and patient with others.
  • Helped children complete homework assignments and school projects.

Independent Travel Agent

Inteletravel/ PlanNet Marketing
07.2020 - 05.2023
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Followed up with customers to increase customer service with travel plans.
  • Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
  • Collaborated with colleagues to create and promote special travel packages.
  • Conducted market research to investigate potential new travel destinations.
  • Created promotional materials to increase visibility and attract larger market share.

Ads Quality Rater

Telus International
08.2022 - 02.2023
  • Remote work analyzing, and providing feedback on various web pages, images, and text using a specific design tool
  • Drove growth by delivering actionable insights across clients, prospects and competitors.
  • Interpreted research data and formulated reports to make recommendations and implement best practices.
  • Organized and analyzed market-related information from internal and external sources.
  • Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.
  • Prepared reports of findings by illustrating data graphically and translating complex findings into written text.

Flight Attendant

Express Jet Airlines
02.2010 - 06.2018
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Used excellent customer service skills in addressing passengers' needs.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Education

International Air And Hospitality Academy
Vancouver, WA

UX Design Certificate -

Google
09.2023

Gadsden State Community College
Gadsden, AL
01.2006

San Pedro High School
San Pedro, CA
06.2004

Skills

  • Figma
  • Google Slides
  • Wireframing
  • User research
  • Usability studies
  • Creativity
  • Prototyping
  • Communicative
  • Flexibility and Adaptability
  • Empathy
  • Detail-oriented
  • Creative writing
  • Travel Manager
  • Customer Service
  • Problem Solving
  • Scheduling
  • Time Management
  • Organization
  • Marketing
  • Collaboration
  • Computer Literacy
  • Leadership
  • Training and Coaching
  • Multitasking Abilities
  • Cultural Awareness
  • Good Telephone Etiquette
  • Public Speaking
  • Research
  • Project Planning
  • Calm Under Pressure
  • Critical Thinking
  • Decision-Making
  • Data Management
  • Microsoft Office
  • Customer Relations
  • Written Communication
  • Friendly, Positive Attitude
  • Clerical Support

Timeline

Ads Quality Rater

Telus International
08.2022 - 02.2023

Independent Travel Agent

Inteletravel/ PlanNet Marketing
07.2020 - 05.2023

Family Manager

N/A
06.2018 - Current

Flight Attendant

Express Jet Airlines
02.2010 - 06.2018

International Air And Hospitality Academy

UX Design Certificate -

Google

Gadsden State Community College

San Pedro High School

Similar Profiles

CREATE PROFILE
Tabitha Howard