TABITHA IVONN DYKES
Morristown,TN
Summary
Public safety professional with three years of emergency communications (E-911) experience and three years of sworn law enforcement experience. Skilled in rapid call triage, CAD documentation, multi-channel radio operations, NCIC/CJIS-compliant data entry, and supporting responder safety during high-risk incidents. Tennessee POST-certified police officer with strong patrol fundamentals and a special assignment in the Criminal Apprehension Unit (CAU). Trained in Crisis Intervention (CIT) and de-escalation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Police Officer (Tennessee POST-Certified)
Morristown Police Department
Morristown, TN
03.2023 - Current
- Performed general patrol functions including proactive patrol, response to calls for service, traffic enforcement, and community policing.
- Investigated crimes and incidents in the moment: secured scenes, assessed threats, gathered essential facts, and documented actions and observations.
- Prepared clear, accurate reports and documentation used for prosecution, court proceedings, and supervisory review.
- Applied crisis intervention and de-escalation techniques during high-stress incidents involving individuals in distress or behavioral crisis.
- Coordinated with dispatch and partner agencies to ensure accurate information flow, scene safety, and effective incident resolution.
- Special Assignment — Criminal Apprehension Unit (CAU): supported targeted offender operations using intelligence, documentation, and interagency coordination while maintaining patrol readiness.
Emergency Telecommunicator / Dispatcher (E-911)
Hamblen County E-911
Morristown, TN
04.2020 - 03.2023
- Answered and triaged 911 and non-emergency calls; obtained critical details quickly and accurately to determine appropriate response.
- Dispatched law enforcement, fire, and EMS resources; coordinated multi-unit responses during rapidly evolving incidents.
- Maintained radio discipline and clear communications; relayed time-sensitive updates, BOLOs, and safety information to field units.
- Performed NCIC/CJIS entries and updates including warrants, missing persons, BOLOs, protection orders, and stolen vehicles/property as applicable; verified record accuracy and timeliness.
- Entered, updated, and closed CAD events with detailed, accurate narratives to support responder coordination and official records.
- Provided calm guidance and instructions to callers during medical, emotional, and safety-related crises; maintained professionalism under stress.
Education
Associate of Science - Criminal Justice
Walters State Community College
Morristown, TNCertificate of Technical Studies - Basic Law Enforcement Officer Education
Walters State Community College
Morristown, TN06-2023
High School Diploma -
Hancock County High School
Sneedville, TN05-2018
Skills
- 911 call intake, prioritization, and triage (emergency non-emergency)
- Police/Fire/EMS dispatch; radio discipline; unit status and officer safety monitoring
- CAD event entry, updates, and narrative accuracy; call documentation for follow-up and records integrity
- NCIC/CJIS data entry: warrants, missing persons, BOLOs, protection orders, stolen vehicles/property; confidentiality and accuracy
- Crisis Intervention (CIT) mindset; de-escalation; calm communication with distressed or uncooperative callers
- Patrol operations: calls for service, traffic enforcement, proactive policing, report writing, and courtroom-quality documentation
- Interagency coordination; ICS/NIMS familiarity; situational awareness under pressure
Certification
- TN P.O.S.T. Certification
- Crisis Intervention Training (CIT)
- APCO Public Safety Telecommunicator I
- Emergency Medical Dispatch (EMD) | Telecommunicator CPR (TCPR)
- CPR / AED / BLS
- CJIS Recertification (Basic Certified) | NCIC access experience
- FEMA ICS-100 / IS-200 / IS-700 / IS-800
- DUI / SFST | Crash Investigation | Interdiction
- Active Shooter | Patrol Rifle Qualification | Use of Force & Defensive Tactics
- Constitutional Law: Arrest / Search / Seizure | Officer Liability
- Spanish (Law Enforcement Commands & Conversational)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Police Officer (Tennessee POST-Certified)
Morristown Police Department
03.2023 - Current
Emergency Telecommunicator / Dispatcher (E-911)
Hamblen County E-911
04.2020 - 03.2023
Associate of Science - Criminal Justice
Walters State Community College
Certificate of Technical Studies - Basic Law Enforcement Officer Education
Walters State Community College
High School Diploma -
Hancock County High School