Tabitha james
Indianapolis
Summary
Dedicated Transit Bus Operator with the Chicago Transit Authority, skilled in safe driving and passenger assistance. Recognized for enhancing rider satisfaction through exceptional customer service and efficient transportation. Committed to maintaining a clean driving record while adhering to traffic laws and emergency procedures, ensuring a safe and reliable transit experience for all.
Comprehensive understanding of public transportation systems. Proven history of ensuring passenger safety and maintaining punctual schedules. Emphasizes team collaboration and adaptability to meet changing demands. Known for strong communication and route management skills, fostering dependable transit environment.
Overview
19
19
years of professional experience
Work History
Transit Bus Operator
Chicago Transit Authority, CTA
07.2006 - 06.2025
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
Education
Bachelor of Arts - Accounting And Finance
University of Phoenix
Tempe, AZ05-2026
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ12-2023
Skills
- Safe driving
- Accident reporting
- Defensive driving
- Vehicle inspection
- Schedule adherence
- Wheelchair securement
- Passenger assistance
- Traffic laws compliance
- Emergency procedures
- Inclement weather driving
- Clean driving record
- Passenger transportation
Timeline
Transit Bus Operator
Chicago Transit Authority, CTA
07.2006 - 06.2025
Bachelor of Arts - Accounting And Finance
University of Phoenix
Associate of Arts - Business Management
University of Phoenix
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