Tabitha Kochan
Port Charlotte,FL
Overview
6
6
years of professional experience
Work History
Delivery Associate
Semper Delivery
Venice, FL
07.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Operated vehicle safely in highly congested areas with no traffic violations.
Camp Counselor
Camp Bow Wow
North Port, FL
02.2021 - 05.2021
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Play with animals and make sure they get along while getting plenty of exercise.
Team Member
ABC Fine Wine & Spirits
Port Charlotte, FL
09.2018 - 08.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Worked flexible hours; night, weekend, and holiday shifts.
Emergency Transport Technician
MedShore Ambulance
Conway, SC
01.2018 - 06.2018
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Responded to emergency situations to help with lifting and transporting patients.
Team Member
Chic-Fil-A
Conway, SC
10.2017 - 01.2018
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Sales Associate
Vans Outlet
Myrtle Beach, SC
11.2016 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
Associate of Science - Fire Science
State College of Florida, Manatee-Sarasota
Bradenton, FLHigh School Diploma -
Carolina Forest High School
Myrtle Beach, SC06.2015
Skills
- Customer Satisfaction
- Ability to Lift 50 Pounds
- Time Management
- Verbal and Written Communication
- Traffic Laws and Regulations
- Loading and Unloading
- Dependability and Honesty
- Valid Driver's License
- Customer Service
- Teamwork and Collaboration
- Dispatch Communication
References
- Andrea Golda, Store Manager, Vans Outlet (843) 449-9894 - avgolda@hotmail.com - Former Manager/Friend
- Marissa Seales, Hiring Manager, Semper Delivery (941) 225-5510 - marissaseales0825@outlook.com - Coworker
- Jason Schewe, Owner, Semper Delivery (813) 767-4989 - jason.schewe76@gmail.com - Supervisor
- Kenny Olivero, Wine Consultant, ABC Fine Wine & Spirits (813) 997-5761 - kolivero@abcfws.com - Former Coworker/Friend
Timeline
Delivery Associate
Semper Delivery
07.2021 - Current
Camp Counselor
Camp Bow Wow
02.2021 - 05.2021
Team Member
ABC Fine Wine & Spirits
09.2018 - 08.2019
Emergency Transport Technician
MedShore Ambulance
01.2018 - 06.2018
Team Member
Chic-Fil-A
10.2017 - 01.2018
Sales Associate
Vans Outlet
11.2016 - 09.2017
Associate of Science - Fire Science
State College of Florida, Manatee-Sarasota
High School Diploma -
Carolina Forest High School