Yeo Rok Tabitha Kwon
Tyler,TX
Summary
Hardworking and passionate job seeker successful at managing multiple priorities with a positive attitude to secure entry-level Pharmacy Technician. Willingness to learn and ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
New Smile Dental
, TX
11.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Entered and updated sensitive customer information during check-ins and room changes.
- Scheduled, coordinated and confirmed appointments.
Front Desk and Administrative
Sun Medical Center
Annandale, VA
02.2019 - 08.2019
- Check-in and check-out patients, scheduling appointment, and answered phone lines
- Served as interpreted between patients and medical doctor
- Assist with taking vitals and EKG under certified medical personal.
- Collect patient and client documents and information upon referral.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
Front Desk
Internal Medicine Center of VA
Fairfax, VA
01.2018 - 12.2018
- Check- in and Check-out, scheduled appointments, answering phone lines, and help patients with questions
- Assisted in taking vitals and labeling and packaging blood samples to be sent to lab
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Scheduled, coordinated and confirmed appointments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Collected co-pays payments, processed transactions and updated relevant records
Front Desk Assistant
Landmark Internal Medicine
Alexandria, VA
06.2017 - 10.2017
- Check-in and check-out, scheduling appointments and any follow-up appointments, answering phone lines, and directed calls to proper staffs
- Inputted patient’s information and insurance into system
- Prepared for day by pulling charts and confirming appointments with patients.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
Bachelor of Arts - Social Sciences
Trinity International University
Deerfield, IL 01.2022 - 01.2022
High School Diploma -
Fremd William High School
Palatine, IL 06.2012 - 06.2012
Skills
Proficient in Cross Cultural Settingundefined
License
2023/05 Texas State Board of Pharmacy
Registered Pharmacy Technician (CPhT): License Number 355693
Quote
Writing is a form of therapy; sometimes I wonder how all those who do not write, compose or paint can manage to escape the madness, the melancholia, the panic fear which is inherent in the human situation.
Graham Greene
Timeline
Bachelor of Arts - Social Sciences
Trinity International University
01.2022 - 01.2022
Front Desk Receptionist
New Smile Dental
11.2020 - Current
Front Desk and Administrative
Sun Medical Center
02.2019 - 08.2019
Front Desk
Internal Medicine Center of VA
01.2018 - 12.2018
Front Desk Assistant
Landmark Internal Medicine
06.2017 - 10.2017
High School Diploma -
Fremd William High School
06.2012 - 06.2012
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