Tabitha McDonald
Garner,NC
Summary
Experienced with conducting detailed laboratory tests and analyses. Utilizes expertise in specimen handling and equipment maintenance to ensure accurate diagnostic results. Knowledge of safety protocols and quality control measures, supporting high standards in laboratory operations.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Medical Laboratory Technician/Certified Phlebotomy Technician
Hillcrest Convalescent Center
Durham, NC
06.2025 - Current
- Processed and analyzed biological samples following established protocols.
- Conducted routine laboratory tests to ensure accurate patient diagnoses.
- Documented test results and communicated findings to healthcare providers.
- Maintained and calibrated laboratory equipment for optimal performance.
Medical Laboratory Technician
North Carolina Correctional Institution For Women
Raleigh, NC
09.2025 - 06.2026
- Trained and mentored junior staff in laboratory procedures and best practices for quality assurance.
- Managed inventory of laboratory supplies, ensuring availability for uninterrupted testing operations.
- Collected blood samples using venipuncture and capillary techniques, adhering to safety protocols.
- Maintained accurate patient records in laboratory information systems, ensuring compliance with regulatory standards.
- Trained new staff on phlebotomy procedures and best practices, enhancing team efficiency and performance.
Phlebotomy Instructor
Phlebotomy Training Specialists | Phlebotomy Certification
Raleigh, NC
10.2024 - 01.2025
- Instructed diverse student groups on blood collection techniques and safety protocols.
- Facilitated hands-on training sessions utilizing state-of-the-art equipment and simulations.
- Evaluated student performance through practical assessments and theoretical exams.
- Developed comprehensive curriculum for phlebotomy training programs.
Client Service Coordinator
The Greer Group, Inc.
Raleigh, NC
01.2023 - 10.2024
- Supervised 18 phlebotomists across OB/GYN and Cardiology accounts, ensuring adequate staffing and coverage. Assigned staff to appropriate shifts for optimal coverage. Fill-in to collect specimens on patients. Handled the processing and allocation of laboratory specimens and orders from all sources. Checked proper patient and specimen identification and ensured the appropriateness of specimens and accompanying orders. Organizes laboratory workflow and appropriately prioritizes processing and distribution of specimens. Utilized equipment, instruments, and computer systems to test requests, accession, label, and deliver specimens to appropriate laboratory sections within established time frames. Performs and documents routine maintenance and quality control procedures on specified equipment and troubleshoot as needed. Completed various other duties as assigned.
- Coordinated communication between clients and internal teams to ensure seamless service delivery.
- Managed client inquiries and issues, providing timely resolutions to enhance customer satisfaction.
- Developed and maintained strong relationships with clients, fostering loyalty and repeat business.
Team Leader
WakeMed
Cary, NC
06.2023 - 10.2023
- Handled the processing and allocation of laboratory specimens and orders from various sources, including specimen collection for all age groups, ensuring minimal patient impact. Checked patient and specimen identification for accuracy, confirming the appropriateness of specimens and related orders. Managed daily organization of the Phlebotomy and Specimen Processing sections within the clinical laboratory. Organized daily workflow, scheduled staff assignments, and monitored specimen collection to maintain operational efficiency. Provides staff training and education, maintaining training records in compliance with laboratory standards and accrediting agencies and representation of the laboratory to the customers in the hospital. Helped conduct annual and introductory performance appraisals for designated staff. Supported the supervisor with Quality Assurance and Continuous Quality Improvement efforts. Contributed to the development of new procedures and the revision of current procedures. Collaborated with team members and worked independently under minimal supervision and occasional review by supervisory staff.
- Led cross-functional teams to enhance patient care and operational efficiency.
- Developed training programs for staff to improve performance and service delivery.
- Implemented process improvements that streamlined workflows and reduced delays.
Lead Phlebotomist Full time
Solaris Diagnostics
01.2022 - 01.2023
- Travel to different location drawing blood and leading others and training.
- Supervised daily operations of phlebotomy team to ensure compliance with safety standards.
- Coordinated scheduling of phlebotomy services to optimize workflow efficiency.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
Lead Mobile Phlebotomy Technician
Solaris Diagnosis
06.2020 - 01.2023
- Independent mobile phlebotomist contract with Solaris Diagnostics traveling in Triangle area collecting blood, urine, wound, and resp (COVID) specimens on different age group population. Employed full-time from 1/2022 to 1/2023
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
Phlebotomy Instructor
Medical Careers Readiness of NC
Henderson, NC
06.2021 - 08.2022
- Implemented curriculum to enhance learning, skill development, and student motivation for educational excellence.
- Primary functions are to plan, maintain, access, and teach courses within the curriculum in a manner that facilitates student success and student learning.
- Employed diverse teaching techniques to achieve high student retention rates.
- Submit all necessary grades, rosters, and exams to the Program Manager at the designated time. Accurately maintain attendance records on a daily basis.
- Maintain a reliable source of contact with each individual student in order to send urgent information.
- Taught class materials with depth and accuracy, aligning instruction with career and employer expectations.
- Grades examinations based upon course objectives and return all assignments in a timely manner. Begin and end each class at the designated times, providing a full period of instruction. Leave the classroom or laboratory clean, organized, and ready for the next user.
Specimen Processing Specialist
Duke Regional Hospital
Durham, NC
2021 - 2021
- Collaborated with laboratory staff to streamline specimen handling processes for improved efficiency.
- Reduced sample rejections by verifying correct labeling, storage conditions, and transport methods for each specimen type.
- Prepared samples for analysis by performing complex sample preparation tasks.
Coordinator Phlebotomist
UNC Chapel Hill Hospital
Chapel Hill, NC
07.2019 - 06.2020
- Oversaw staff and processes in Supervisor's absence, ensuring continuity of operations. Organizes and provides training for new hires and assists with annual competency assessment of staff.
- Performs a variety of venipuncture techniques involved in the collection of blood specimens from patients for laboratory procedures used in the diagnosis and treatment of disease. Ensured proper patient care by prioritizing physician orders and dispatching phlebotomists to collect blood.
- To perform venipunctures and capillary punctures as related to age of patient. Collected on all age groups, infancy through geriatrics. Collect urine specimens to appropriate Laboratory sections.
- Label specimens collected with patient's name, history number, date of collection and initials of person collecting specimen.
- Executed clerical tests using knowledge of laboratory systems and procedures, maintaining compliance with hospital regulations. Forward lab reports to appropriate locations and maintain records of lab reports.
- Worked as a phlebotomist in the inpatient, outpatient or emergency department setting.
Phlebotomist
Duke Regional Hospital
Durham, NC
2020 - 2020
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Coordinated specimen processing by labeling and transporting samples to designated laboratory areas efficiently.
- Maintained accurate patient records and laboratory documentation to support compliance with regulatory standards.
- Assisted in training new staff on phlebotomy techniques and adherence to safety protocols.
Phlebotomist Temp Job
Aerotek at UNC Healthcare
Chapel Hill, NC
03.2019 - 07.2019
- Collected urine specimens from patients for laboratory analysis to appropriate Laboratory sections. Label specimens collected with patient's name, history number, date of collection and initials of person collecting specimen.
- Conducted clerical tests to verify laboratory processes and compliance utilizing knowledge of laboratory systems and procedures in compliance with hospital regulations and intradepartmental functions.
- Forwarded lab reports to designated locations and maintained records of lab reports. Served as a phlebotomist in inpatient, outpatient, and emergency department settings in the inpatient, outpatient or emergency department setting.
- Documented patient information and sample details in electronic health records efficiently.
Phlebotomist (PRN)
Johnston Health Hospital
Clayton, NC
01.2019 - 03.2019
- Performed blood specimen collection in a hospital environment for diverse patient populations.
- Collected blood samples using venipuncture and capillary techniques to ensure patient safety and comfort.
- Processed specimens in compliance with laboratory protocols, maintaining accuracy and efficiency in testing procedures.
- Maintained sterile environment while preparing equipment and supplies for phlebotomy procedures to uphold safety standards.
Phlebotomist/Floater
Quest Diagnostics/Health summit
Goldsboro, NC
05.2016 - 01.2019
- Supported medical staff to ensure efficient operations during patient visits in the doctor's office and patient service center drawing blood on all age group population. Collected urine drug tests and other laboratory specimens. Transferred to Summit Health part of Quest Diagnostics company and work did Biometric.
- Conducted blood collections using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate patient records and specimen labeling to uphold compliance with regulatory standards.
- Collaborated with healthcare professionals to streamline laboratory processes, enhancing overall operational efficiency.
Phlebotomist(PRN)
WilMed
Wilson, NC
04.2018 - 11.2018
- Facilitated blood collection procedures for patients of all ages within hospital setting.
- Collected blood samples efficiently while adhering to safety protocols and infection control measures.
- Assisted in training new staff on proper phlebotomy techniques and equipment usage.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Phlebotomist
Solstas Lab Partners
Goldsboro, NC
07.2011 - 05.2012
- Demonstrated proficiency in blood collection techniques, including venipuncture and capillary methods, across diverse patient populations, and conducted urine drug screens, paternity tests, breath/saliva alcohol testing, and pediatric blood collections in challenging environments. Communicated compliance and safety protocols effectively to team members, fostering a culture of adherence to regulatory standards. Possess the ability and skill necessary to provide orientation and training for patient service technicians.
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Processed specimens for laboratory analysis, adhering to strict protocols and quality standards.
- Maintained accurate records of patient information and sample tracking in laboratory systems.
Phlebotomist (PRN)
Wilmed
Wilson, NC
01.2011 - 01.2012
- Performed blood collection procedures in a hospital for diverse age populations.
- Collected blood samples using venipuncture and capillary techniques ensuring patient comfort and safety.
- Processed and labeled specimens accurately for laboratory analysis, adhering to strict protocols.
- Maintained cleanliness of work area and equipment, following infection control guidelines consistently.
Phlebotomist
Labcorp
Raleigh, NC
08.2009 - 05.2010
- Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, Test Cup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Has a comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees. Possessed the ability and skill necessary to provide orientation and training for patient service technicians
- Collected blood samples using venipuncture and capillary techniques following strict safety protocols.
- Processed and labeled specimens accurately to ensure proper identification and tracking.
- Maintained sterile environment by adhering to infection control procedures and equipment sanitation standards.
Phlebotomist
Wake Med Hospital
Raleigh, NC
03.2007 - 07.2009
- Clinical Services Technician: I collected specimens on all age populations as assigned with minimal patient impact. Responsible for processing and allocation of laboratory specimens and orders from all sources. Verified proper patient and specimen identification, and ensured appropriateness of specimens and accompanying orders. Organized laboratory workflow and prioritized processing and distribution of specimens to meet operational demands. Utilizes requisite equipment, instruments, and computer systems to test request, accession, correctly label and deliver specimens to appropriate laboratory sections within acceptable time frames. Performs specified procedures within scope of established testing methods and responsibilities. Performs and appropriately documents routine maintenance and quality control procedures on specified equipment and troubleshoots as needed. Completed additional duties as assigned.
- Collected blood samples efficiently following established protocols and safety procedures.
- Managed patient interactions to ensure comfort and cooperation during blood draw processes.
- Maintained accurate records of collection data, ensuring compliance with regulatory standards.
Resident Care Coordinator
Document residents MARs
03.2003 - 05.2006
- Supervised 45+ residents and 15+ employees in assisted living facility, ensuring quality care and compliance with regulations. Coordinated communication with doctors, mental health professionals, pharmacy, and social services regarding resident care. Administered medication to residents to manage their conditions and trained employees on medication distribution procedures. Document residents' MARs, FL2s, care plan and make sure that the resident's charts and other paperwork are up to date.
- Document residents' Medication Administration Records (MARs) to ensure accurate medication tracking.
- Coordinate resident care plans, enhancing communication among healthcare teams and families.
- Monitor compliance with regulatory standards to uphold quality of resident care services.
Education
GED Diploma - Diploma
Johnston College
Smithfield, NC12-2006
Skills
- Phlebotomy (10 years)
- Laboratory expertise
- Specimen collection / processing
- Laboratory Procedures
- Laboratory Experience
- Clinical Laboratory Operations
- Laboratory Compliance
- Patient scheduling
- EMR Systems
- Blood collection
- Specimen processing
- Laboratory skills
- Time management
- Time management
Certification
CPR, Certified Nursing Assistant (CNA), June 2005 to December 2005, Phlebotomy Instructor, August 2020 to Present, NHA Certified Phlebotomy Technician, December 2003 to January 2022, Certified Phlebotomy Technician (CPT), July 2021 to July 2023, National Phlebotomy Solution, NPS Certified Phlebotomy Instructor, July 2021 to July 2025, ASCP Certified Phlebotomy Technician (CPT), July 2002 to December 2002, Natural Hair Specialist, October 2003 to October 2024, Cosmetology License
Personal Information
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
Medical Laboratory Technician
North Carolina Correctional Institution For Women
09.2025 - 06.2026
Medical Laboratory Technician/Certified Phlebotomy Technician
Hillcrest Convalescent Center
06.2025 - Current
Phlebotomy Instructor
Phlebotomy Training Specialists | Phlebotomy Certification
10.2024 - 01.2025
Team Leader
WakeMed
06.2023 - 10.2023
Client Service Coordinator
The Greer Group, Inc.
01.2023 - 10.2024
Lead Phlebotomist Full time
Solaris Diagnostics
01.2022 - 01.2023
Phlebotomy Instructor
Medical Careers Readiness of NC
06.2021 - 08.2022
Lead Mobile Phlebotomy Technician
Solaris Diagnosis
06.2020 - 01.2023
Coordinator Phlebotomist
UNC Chapel Hill Hospital
07.2019 - 06.2020
Phlebotomist Temp Job
Aerotek at UNC Healthcare
03.2019 - 07.2019
Phlebotomist (PRN)
Johnston Health Hospital
01.2019 - 03.2019
Phlebotomist(PRN)
WilMed
04.2018 - 11.2018
Phlebotomist/Floater
Quest Diagnostics/Health summit
05.2016 - 01.2019
Phlebotomist
Solstas Lab Partners
07.2011 - 05.2012
Phlebotomist (PRN)
Wilmed
01.2011 - 01.2012
Phlebotomist
Labcorp
08.2009 - 05.2010
Phlebotomist
Wake Med Hospital
03.2007 - 07.2009
Resident Care Coordinator
Document residents MARs
03.2003 - 05.2006
Specimen Processing Specialist
Duke Regional Hospital
2021 - 2021
Phlebotomist
Duke Regional Hospital
2020 - 2020
GED Diploma - Diploma
Johnston College