Tabitha McNair
Daytona Beach
Summary
Dynamic Sales Manager with a strong background in training and mentoring teams. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Results-driven Sales Manager with expertise in sales strategy development, customer feedback analysis, and team facilitation. Committed to enhancing team performance and improving customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Manager
Customer Acquisition Group
Daytona Beach
10.2024 - Current
- Trained and mentored new sales representatives, enhancing their knowledge of best practices and tools.
- Analyzed customer feedback to identify areas for service improvement.
- Coordinated sales presentations, effectively showcasing product offerings to increase customer engagement.
- Facilitated weekly team meetings to discuss goals and performance updates.
- Managed daily operations of sales department, supervising staff to ensure alignment with sales goals.
Store Manager
Bojangles' Restaurants
Sanford
08.2022 - 10.2024
- Managed staff scheduling to optimize workforce levels during peak hours.
- Trained new employees on company policies and customer service standards.
- Supervised daily operations to enhance service efficiency and customer satisfaction.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Handled inventory management, aligning stock levels with demand to minimize waste.
Store Manager
KFC Restaurant
Deltona
03.2017 - 08.2022
- Resolved customer complaints promptly, enhancing customer satisfaction and loyalty.
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited and trained new employees, creating a streamlined onboarding process for improved team integration.
- Balanced sales, reconciled cash, and made bank deposits to ensure accurate financial operations.
- Conducted regular staff meetings to communicate updates and reinforce team goals.
- Monitored cleanliness and safety standards throughout the restaurant environment.
Education
High School Diploma -
Cypress Creek High School
Orlando, FL05-2002
Some College (No Degree) - Customer Service/ Resort Management
Mid-Florida Technical College
Orlando, FLSkills
- Sales strategy development
- Customer feedback analysis
- Relationship management
- Operations management
- Team facilitation
- Training and mentoring
Timeline
Sales Manager
Customer Acquisition Group
10.2024 - Current
Store Manager
Bojangles' Restaurants
08.2022 - 10.2024
Store Manager
KFC Restaurant
03.2017 - 08.2022
High School Diploma -
Cypress Creek High School
Some College (No Degree) - Customer Service/ Resort Management
Mid-Florida Technical College