Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tabitha Reeves

Bloomington,IN

Summary

Motivated Community Manager knowledgeable about payment collections, maintenance and documentation. Offering 8 years of related experience in the field and unwavering dedication to achieving property management goals. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Experienced Multi-Site Property Manager with a solid background in property management across multiple sites concurrently. Demonstrated strengths in tenant relations, lease administration, and operational oversight to maximize profitability. Demonstrable ability to troubleshoot complex issues, implement cost-effective solutions and drive improvements while maintaining high levels of occupancy. Proven track record of contributing positively to tenant satisfaction levels and bottom-line results.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Multi Site Property Manager

Gray Residential
Bloomington, IN
09.2024 - Current
  • Assisted property manager in leasing and marketing activities.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Ensured compliance with all applicable laws related to fair housing practices.
  • Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
  • Interacted with potential renters during showings providing information about the property features.
  • Processed applications received from prospective tenants verifying credit history, employment status.
  • Participated in community events promoting the rental properties available at the location.
  • Handled resident complaints and expedited maintenance requests.

Community Manager

Regency Multifamily
Bloomington, IN
03.2016 - 06.2024
  • Oversaw repairs and enhancements by working closely with maintenance staff.
  • Managed multiple projects simultaneously, ensuring deadlines are met.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.
  • Performed regular maintenance of all social media accounts.
  • Conducted surveys to gain insights into customer needs and preferences.
  • Partnered with maintenance to ensure 100% of vacant apartments are ready at all times.
  • Drove facility growth and increased resident morale by planning special activities.
  • Updated resident accounts with latest personal information and recent payments.
  • Created content for social media platforms to engage the community.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Monitored online conversations and provided constructive feedback.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Improved NOI through rent growth and expense management.

Assistant Front End Supervisor

Kroger
Bloomington, IN
05.2012 - 04.2015
  • Monitored inventory levels of merchandise in the front end area, ordering supplies when needed.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Collaborated with store management team to ensure efficient operation of the store's front end.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
  • Analyzed documentation and standard financial statements for accuracy.
  • Prepared bank deposits and recorded cash receipts.

Community Assistant

College Station Apartments
West Lafayette, IN
09.2008 - 07.2011
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Updated resident data into property management software system daily.
  • Conducted informative and personalized tours, resulting in new leases.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Provided excellent customer service to all tenants throughout their tenancy period.

Education

Some College (No Degree) - Theater - Concentration in Acting

Purdue University
West Lafayette, IN

Some College (No Degree) - General Studies

Ivy Tech Community College of Indiana
West Lafayette, IN

Bachelor of Science - Accounting

Indiana Wesleyan University
Marion, IN

Skills

  • Maintenance Oversight
  • Operations Management
  • Payment Management
  • Property Tours
  • Daily Operations Management
  • Financial Budgeting and Reporting
  • Community Marketing
  • Tenant and Eviction Laws
  • Knowledgeable in AppFolio
  • Resident Relations
  • Property Inspections
  • Employee Performance Management
  • Conflict Handling
  • Calendar Management
  • Fair housing compliance
  • Resident retention
  • Rent collection

Certification

  • CAM Certified through NAA

Timeline

Multi Site Property Manager

Gray Residential
09.2024 - Current

Community Manager

Regency Multifamily
03.2016 - 06.2024

Assistant Front End Supervisor

Kroger
05.2012 - 04.2015

Community Assistant

College Station Apartments
09.2008 - 07.2011

Some College (No Degree) - Theater - Concentration in Acting

Purdue University

Some College (No Degree) - General Studies

Ivy Tech Community College of Indiana

Bachelor of Science - Accounting

Indiana Wesleyan University

Similar Profiles

CREATE PROFILE
Tabitha Reeves