Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2027
2027
years of professional experience
Work History
Transportation Specialist
Texas Panhandle Centers
2025 - Current
Coordinated transportation schedules to ensure timely service delivery for clients.
Monitored vehicle maintenance and safety compliance to uphold operational standards.
Evaluated client transportation needs to provide tailored logistical solutions.
Program Manager
Community Options Inc
2024 - 2025
Led cross-functional teams to implement community outreach programs enhancing service delivery.
Developed and managed project timelines ensuring alignment with organizational goals.
Analyzed program performance data to identify areas for operational improvements.
Facilitated stakeholder meetings to gather feedback and improve program effectiveness.
Coordinated trainings for staff on best practices in program management and client engagement.
Mentored junior team members, fostering professional development within the organization.
Spearheaded initiatives that enhanced community partnerships, expanding resource availability for clients.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Facilitated workshops and conducted one-on-one training to educate team members.
Coached team members on professional development opportunities, contributing to improved overall performance.
Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Assistant Manager
Walmart
02.2021 - 2024
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Resolved customer inquiries and complaints requiring management-level escalation.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Training Coordinator
Advo
09.2009 - 09.2013
Supervised special needs clients.
Assisted in teaching and training clients to perform skills needed for employment.
Completed job searches for clients.
Assisted the Manager with running the business for high level clients.
Spoke with customers over the phone about business and or complaints.