Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Transit Bus Operator
Transit Management of Charlotte
Charlotte, NC
10.2014 - 10.2023
Maintained vehicle safety by monitoring, instructing and correcting passengers.
Assisted customers in locating information about destinations or connecting routes.
Collected fares and provided route updates and schedule information.
Assisted passengers with mobility devices in boarding and disembarking safely.
Facilitated smooth passenger loading and unloading at designated route stops.
Upheld strict DOT reporting records for trips, vehicles and notable incidents.
Completed daily paperwork such as log books, maintenance reports, incident reports.
Complied with local traffic regulations and safety requirements for bus operation.
Followed emergency procedures in case of accidents or other dangerous situations.
Managed time effectively by arriving at stops on schedule according to route times.
Responded to customer inquiries regarding routes, schedules, and transfers.
Handled passenger emergencies or disruptions.
School Bus Driver
Charlotte Mecklenburg Schools
Charlotte, NC
03.2010 - 09.2016
Performed pre-trip inspections of the bus according to established procedures.
Developed positive relationships with students through friendly interactions.
Attended staff meetings and training sessions regularly for professional development purposes.
Cleaned and sanitized bus interiors to lessen germ spread.
Obeyed DOT rules and regulations and local laws to maximize safety.
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Monitored student behavior on the bus and enforced rules consistently.
Transported students and teachers on school activity trips while exercising responsible leadership.
Reported bus malfunctions or repairs needed.
Operated motorized ramps and lifts to assist special needs students.
Certified Medical Assistant
The Women’s Care Center
Huntersville, NC
07.2007 - 10.2008
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Processed payments from patients accurately using cash registers or computerized systems.
Contacted medical facilities to schedule patients for admission.
Educated patients about medications, procedures and physician's instructions.
Measured vital signs and took medical histories to prepare patients for examination.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Cleaned and maintained medical equipment following procedures and standards.
Contributed to office operations by triaging patients by severity of medical complaint.
Work Study
Brookstone College of Business
Charlotte, NC
01.2007 - 07.2007
Spearheaded copying, filing and mailing projects to support administrative staff.
Created reports using Microsoft Excel to track student progress and performance throughout the program.
Worked closely with human resources to support employee management and organizational planning.
Prepared documents such as letters, memos, agendas and minutes of meetings according to established procedures.
Education
Medical Assisting -
Brookstone College of Business
08.2007
Skills
Windows 95/98/00/NT/XP/07/08
Inventory Management
Microsoft Office
Misys Software
Data Entry
10 Key 8000 ksph
Type 60 wpm
Internet Saavy
Appointment Scheduling
Filing (alpha & numeric)
Customer Service
Cash/Credit Card Handling
Phlebotomy
HIPAA Compliance
Multi-line Phones
Copy Machines
Facsimile Machine
Procedure Assistance
Electronic Medical Records
Vital Signs
Venipunctures
Centrifuge
Urinalysis
Sterilization
Wound Care
EKG/ECG
Gram Stains
Smear Slides
Smear Examination
Hemoglobin Testing
Glucose Testing
Pregnancy Testing
Strep Testing
Mononucleosis Testing
Injections
Visual Testing
Guauc Testing
Accomplishments
Awarded: Customer Service, Who's Who Among Students, President's List
References
References available upon request.
Timeline
Transit Bus Operator
Transit Management of Charlotte
10.2014 - 10.2023
School Bus Driver
Charlotte Mecklenburg Schools
03.2010 - 09.2016
Certified Medical Assistant
The Women’s Care Center
07.2007 - 10.2008
Work Study
Brookstone College of Business
01.2007 - 07.2007
Medical Assisting -
Brookstone College of Business
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