Tabitha Thornton
South Daytona,FL
Summary
Home Health Aid experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
2027
2027
years of professional experience
Work History
Home Health Aide
All At Home Healthcare
Jacksonville, FL
05.2023 - Current
- Provided compassionate personal care to clients, ensuring comfort and dignity during daily activities.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Developed individualized care plans in collaboration with clients and families to meet specific needs.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Papa Pal
Papa Inc
Miami, FL
07.2022 - 05.2023
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Assistant Manager
Chick-fil-A
Port Orange, FL
06.2003 - 08.2022
- Led team in daily operations, ensuring exceptional customer service and adherence to quality standards.
- Developed staff training programs, enhancing employee performance and operational efficiency.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Facilitated scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Front Desk Receptionist Volunteer
Resources For Women
Daytona Beach, FL
2003 - 2004
- Greeted and assisted clients, ensuring a welcoming environment.
- Managed phone inquiries, and confirmed appointments.
- Maintained organized front desk area, enhancing operational efficiency.
- Scheduled appointments and coordinated meetings for advocates and clients.
Education
Bible Certificate
Clearwater Christian College
Clearwater, FLSkills
- Certified in CPR/AED
- HIPAA compliance
- Patient care
- Customer service
- Employee scheduling
- Operations management
Timeline
Home Health Aide
All At Home Healthcare
05.2023 - Current
Papa Pal
Papa Inc
07.2022 - 05.2023
Assistant Manager
Chick-fil-A
06.2003 - 08.2022
Front Desk Receptionist Volunteer
Resources For Women
2003 - 2004
Bible Certificate
Clearwater Christian College