Tabitha Mcgill
Monroe ,NC
Overview
3
3
years of professional experience
Work History
Fraud Claims Specialist
Bank of America
01.2024 - Current
- Analyzed and processed insurance claims for accuracy and compliance with company policies.
- Collaborated with cross-functional teams to resolve complex claim issues efficiently.
- Maintained detailed records of claims transactions in internal systems for audit purposes.
- Educated clients on claim processes and requirements, enhancing customer satisfaction.
Medical Receptionist
Novant Matthews Medical Center
07.2022 - 01.2024
- Greeted patients and managed front desk operations, ensuring a welcoming environment.
- Managed appointment scheduling using electronic health record systems to streamline patient flow.
- Assisted with patient check-in processes, verifying insurance information and collecting necessary documentation.
- Maintained accurate patient records, ensuring compliance with privacy regulations and efficiency in retrieval.
Education
High School Diploma - General Studies
Monroe High School
Monroe Nc 06.2016
Skills
Leadership
Fast learner
Excellent attention to detail
Highly dependable
Problem solving
Microsoft word
Data entry
Timeline
Fraud Claims Specialist
Bank of America
01.2024 - Current
Medical Receptionist
Novant Matthews Medical Center
07.2022 - 01.2024
High School Diploma - General Studies
Monroe High School