Yasmine Sibby
Charlotte,NC
Overview
3
3
years of professional experience
Work History
Fraud Claims Specialist
Wells Fargo
Charlotte, NC
07.2023 - 09.2024
- Improved customer trust by promptly addressing and resolving reported instances of fraud.
- Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
- Maintained detailed records of all detected fraud incidents for future reference and analysis.
Claims Representative
Bank of America
Charlotte
12.2022 - 02.2023
- Investigating suspected cases of fraud
- Reviewing customer accounts for suspicious activity
- Conducting research to identify fraud perpetrators
- Monitoring payment systems for fraudulent activities
- Providing advice and guidance on preventive measures.
Medical Coding and Billing Specialist
Meduit
Charlotte
07.2022 - 12.2022
- Account for coding and abstracting of patient encounters
- Research and analyze data needs for reimbursement
- Make sure that codes are sequenced according to government and insurance regulations
- Ensure all medical records are filed and processed correctly.
Billing Specialist
Charlotte Eye Ear Nose & Throat Associates, P.A.
Charlotte
12.2021 - 05.2022
- Enter patient information into databases and maintain accurate records
- Relay information to relevant staff members
- Inform patients and their caregivers of hospital procedures, policies, and protocols
- Provide patients with billing and payment information.
Customer Service Representative
Epiq Class Action
Charlotte, NC
11.2023 - 03.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Facilitated cross-department collaboration efforts to streamline workflows and achieve common objectives more efficiently.
Customer Service Representative
Iqor
Charlotte, NC
04.2024 - Current
- Strengthened company reputation through captivating performances in various productions, showcasing versatility and artistry.
- Enhanced technical skills through participation in masterclasses and workshops, staying current on industry trends and best practices.
- Assisted costume staff with fitting adjustments or quick changes, ensuring seamless transitions between scenes in productions.
Education
High school diploma -
West Mecklenburg High School
Charlotte, NC06.2011
Skills
- Medical Coding
- ICD-9
- CPT Coding
- Databases
- Medical Records
- Epic
- EMR Systems
- Medical Terminology
- Medical Billing
Timeline
Customer Service Representative
Iqor
04.2024 - Current
Customer Service Representative
Epiq Class Action
11.2023 - 03.2024
Fraud Claims Specialist
Wells Fargo
07.2023 - 09.2024
Claims Representative
Bank of America
12.2022 - 02.2023
Medical Coding and Billing Specialist
Meduit
07.2022 - 12.2022
Billing Specialist
Charlotte Eye Ear Nose & Throat Associates, P.A.
12.2021 - 05.2022
High school diploma -
West Mecklenburg High School