TABREZ SHAIK
Austin,TX
Summary
Experienced Salesforce Developer with a proven track record of over 5 years specializing in Salesforce Administration and Development. Skilled in crafting scalable CRM solutions across Sales Cloud, Service Cloud, and Experience Cloud. Proficient in Salesforce customization, including designing custom objects, fields, page layouts, record types, and validation rules to streamline business workflows. Strong in developing Apex triggers, classes, and batch jobs for tailored business logic, as well as building Lightning Web Components (LWC) and Aura Components for user interactions. Experienced in architecting and validating RESTful API integrations through Apex HTTP callouts, Postman, and Workbench for connectivity with external systems. Proficient in automation tools like Flows, Process Builder, and Workflow Rules to optimize operational efficiency. Skilled in data migration techniques using Data Loader, Import Wizard, and scripted transformations for data integrity. Expertise in crafting optimized SOQL queries and generating custom reports and dashboards for actionable insights. Familiar with DevOps practices and deployment tools such as Salesforce CLI (SFDX), Change Sets, and Git for effective source control. Collaborative team player experienced in Agile methodologies and using JIRA and Confluence for documentation.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Salesforce Developer
KPIT SOLUTIONS
05.2024 - Current
- Develop and maintain custom objects, fields, and validation rules to align Salesforce functionality with client specific business needs across Sales Cloud and Service Cloud.
- Replace legacy Flows and Process Builders with optimized Apex triggers and classes to streamline automation and enhance platform scalability.
- Build RESTful API integrations using Apex HTTP callouts to connect Salesforce with external ERP and financial systems, ensuring real-time data sync in over 95% of cases.
- Handle data migration from legacy systems by writing custom scripts and transformation logic, achieving 99% accuracy in migrated datasets.
- Design and implement reusable Lightning Web Components (LWC) and Visualforce pages to enhance user interfaces and boost agent productivity.
- Configure role hierarchies, sharing rules, and Apex-based access controls to enforce granular data security and visibility.
- Create custom dashboards and SOQL-driven reports to provide actionable insights, improving reporting efficiency by more than 60%.
- Provide post-deployment support, including issue resolution, system enhancements, and user training, to ensure consistent system performance and user satisfaction.
Salesforce Developer
CROGIES GLOBAL PVT LTD
03.2019 - 07.2022
- Begin learning core Salesforce platform concepts, including Sales Cloud, custom objects, fields, page layouts, and validation rules, through internal training and hands-on sandbox practice.
- Assist senior developers in configuring Salesforce CRM by helping create custom objects, fields, and record types, which supported basic business requirements.
- Gradually start writing simple Apex triggers and classes under supervision, helping automate basic tasks and gaining hands-on coding experience.
- Learn and contribute to building small Visualforce pages and basic Lightning Components (Aura) for internal UI enhancements.
- Support data-related tasks such as preparing CSV files and using Data Loader to perform data imports and exports with 95%+ accuracy under guidance.
- Shadow integration tasks and help test REST API connections between Salesforce and external tools by using Workbench and Postman.
- Begin creating simple Flows and Process Builders to automate approval steps and field updates, contributing to a 40% reduction in manual tasks for one internal tool.
- Participate in daily stand-ups, update task boards in JIRA, and help document test results, learning Agile and teamwork fundamentals.
Salesforce Admin Intern
Naresh i Technologies
04.2018 - 07.2018
- Trained in Salesforce Administration, gaining practical experience in user management, data handling, and CRM configuration to support core business operations.
- Configured custom objects, fields, page layouts, and validation rules to streamline business workflows and improve system efficiency across different departments.
- Created and maintained reports and dashboards to monitor key performance indicators, enabling sales and support teams to access real-time business insights.
- Completed a simulation project involving the full sales process in Salesforce, including lead conversion and opportunity tracking, which enhanced the overall CRM setup and improved user experience.
Education
Master of Science - Information Technology and Management
Campbellsville University
Louisville, KY 08.2022 - 05.2024
Bachelor of Technology - Mechanical Engineering
Jawaharlal Nehru Technological University
Hyderabad, India 08.2016 - 05.2020
Skills
Salesforce Platform
Certification
Salesforce Certified Platform Developer I
Timeline
Salesforce Developer
KPIT SOLUTIONS
05.2024 - Current
Master of Science - Information Technology and Management
Campbellsville University
08.2022 - 05.2024
Salesforce Developer
CROGIES GLOBAL PVT LTD
03.2019 - 07.2022
Salesforce Admin Intern
Naresh i Technologies
04.2018 - 07.2018
Bachelor of Technology - Mechanical Engineering
Jawaharlal Nehru Technological University
08.2016 - 05.2020