Versatile Analyst specializing in compliance. Intelligent, insightful and pragmatic with resourceful and detail-oriented approach. Versed in Microsoft Suite, SQL, and countless other programs, and familiar with all facets of operations.
Overview
14
14
years of professional experience
Work History
Pricing Systems Analyst
Cabinetworks Group
01.2023 - Current
Manage price implementation across all ERP systems, ensuring accurate product pricing for all SKUs at list prices.
Investigate and resolve pricing discrepancies by employing analytical skills and attention to detail.
Coordinate and execute promotions at both national and customer levels, demonstrating strategic planning abilities.
Efficiently handle Salesforce cases by prioritizing tasks and effectively communicating with stakeholders.
Perform data analysis to identify trends and recommend solutions.
Analyze user requirements and implemented system changes to improve efficiency.
Data Analyst, Cash Operations & Liquidation
Flagstar Bank
05.2018 - 11.2022
Collected and analyzed corporate advance data from prior mortgage servicers to identify anomalies and ensure smooth data transfer.
Generated custom reports and monitored reports related to invoicing and corporate advance applications/adjustments to track progress and identify areas for improvement.
Researched and resolved simple to complex loan level issues related to billing, payment and cash movements within the corporate advance workstation and Invoice Management facility
Created user guides to be published company wide.
Analyzed large datasets to identify trends, patterns and correlations for business insights.
Developed dashboards with Tableau to monitor key performance indicators.
Translated raw data into meaningful information using statistical techniques.
Collaborated with stakeholders across the organization to understand their needs from a data perspective.
Collected and analyzed corporate advance data from prior mortgage servicers to identify anomalies and ensure smooth data transfer.
Licensing & Contracting Specialist
Raymond James
07.2015 - 05.2018
Processed and responded to licensing and appointment status inquiries by verifying state and carrier regulations to ensure agent compliance.
Analyzed and resolved agent and/or licensing problems affecting business or appointments, demonstrating problem-solving skills.
Updated license and contracting requirements accurately and promptly within deadlines to maintain compliance.
Responded to inquiries from sales field, internal and external staff, and regulatory bodies, demonstrating strong communication skills.
Participated in process and database improvement projects, contributing insights to enhance efficiency and effectiveness.
Paralegal
Acclaim Legal Services
10.2009 - 06.2015
Kept Chapter 7 and Chapter 13 cases organized by establishing and organizing files, and inputting information into file database and case management software (Practice Master, Best Case)
Supported case preparation by creating case summaries and assembling materials for 341 First Meeting of Creditors and Confirmation Hearings
Filed and monitored motions, objections, and other legal documents, demonstrating attention to detail and adherence to procedural requirements.
Facilitated garnishment and repossession recoveries by communicating directly with creditors, showcasing strong interpersonal and negotiation skills.
Education
Bachelor of Business Administration -
Baker College
12.2017
Skills
Business Intelligence
Resource Management
Customer Relations
Root Cause Analysis
Project Planning
Time Management
Data Analysis
Problem-Solving
Excellent Communication
Attention to Detail
Analytical Skills
Client Communication
File Management
Settlement Negotiation
Court Filings Management
Legal Research
Calendar Management
Relationship Building
Trial Preparation Assistance
Legal Terminology
Conflict Resolution
Compliance Monitoring
Accomplishments
Prevented a significant loss of $375,000 by identifying and successfully correcting pricing error