Tacara Smith
Oakwood Village,Ohio
Summary
Dynamic and results-driven professional with a strong background in customer service at Cinemark Theaters. Recognized for exceptional problem-solving and teamwork skills, I effectively resolved customer concerns while training new team members. Committed to fostering a positive environment, I utilized clear communication to enhance team performance and ensure operational efficiency.
Overview
1
1
year of professional experience
Work History
Team Member
Cinemark Theaters
03.2023 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Addressed and resolved customer complaints in polite and professional manner.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Tutor
Glendale Primary School
10.2022 - 12.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and strategies
- Collaborated with students to complete classwork assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Science - Business Administration And Management
Bowling Green State University
Bowling Green, OH05-2027
Associate of Arts - Business Management Technology
Bowling Green State University
Bowling Green, OH05-2025
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Clear communication
- Flexible schedule
Timeline
Team Member
Cinemark Theaters
03.2023 - 06.2023
Tutor
Glendale Primary School
10.2022 - 12.2022
Bachelor of Science - Business Administration And Management
Bowling Green State University
Associate of Arts - Business Management Technology
Bowling Green State University
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