TACARRA Marshall
Milwaukee,WI
Summary
Committed to delivering high quality results with minimal supervision. Dedicated organizer who excelled at prioritizing, completing multiple tasks, and following through to exceed daily and weekly targeted metrics and goals. Flexible and hardworking and driven to succeed. Seeking a role to enhance productivity. Organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated to learn and grow.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Redistributing Organizer
Citizen Action Of Wisconsin
Milwaukee, WI
01.2022 - 07.2023
- Utilize the Voter Activation Network (VAN) and other technological tools to implement and track daily, weekly, monthly, interim, and post project reporting
- Work with Regional Lead Field Organizers and organizational management to create and maintain office, team, and organizational culture that is equitable and inclusive for all people.
Municipal Court Clerk l
City of Milwaukee Municipal Court
Milwaukee, WI
06.2017 - 01.2022
- Provided case-related and policy/procedure related information in-person, by phone, U.S
- Mail, and email as appropriate to external and internal customers
- Entered data entry of case-related information and updates in the Court’s Case Automated Tracking System (CATS) to schedule certain hearings, storage and archiving of hard-copy records
- Prepared cases for Court appearances, ensuring data accuracy, in a timely manner
- Processed incoming case-related correspondence such as storing, tracking, responding or disseminating as appropriate
School Secretary
Milwaukee Public Schools
Milwaukee, WI
04.2014 - 06.2017
- Performed a wide variety of duties in such areas as enrollment, school records, lunch program, and student transportation
- Assisted the principal and other administrative staff with entering data into the MPS databases
- Managed the receptionist area, including frequent interaction with parents, students and other school district staff
Service Operations Agent Assistant
Johnson Controls
Milwaukee, WI
11.2007 - 10.2013
- Supported the Service OperationsAgent in the completion of tasks to maximize productivity of profitability of the branch
- Contacted customers via telephone to resolve any billing disputes and ensure payment.
- Acted as liaison between customers and service technicians to settle disputes and ensure customer satisfaction was met.
- Posted service request information and generated customer invoices.
Claims Service Assistant
State Farm Insurance
Milwaukee, WI
11.2005 - 09.2007
- Assisted claim handlers with processing and managing insurance claims.
- Trained less experienced Claim ServiceAssistants on claim processing procedures.
- Monitored daily workflow to assure expeditious work processing.
Lead Teller
Chase Bank
Milwaukee, WI
09.2001 - 10.2005
- Trained and Managed an average of 5- 7 bank tellers
- Marketed banking and service products to extend profit margin.
- Provided customer service for bank patrons.
- Balanced cash drawer for team and handled related paperwork.
Education
Associate Degree - Business Administration
MilwaukeeArea Technical College
Skills
- Professional Organizing Experience
- Excellent Customer Service
- Problem Solver
- Efficient and Meticulous attention to detail
- Data-Entry
- Self-directed
- Team-Oriented
- Records Management
- Legal Documents
- Professional Correspondence
- Customer Inquiries
- Outbound Calls
- Public Service
Certification
Business Management Trainee
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Redistributing Organizer
Citizen Action Of Wisconsin
01.2022 - 07.2023
Municipal Court Clerk l
City of Milwaukee Municipal Court
06.2017 - 01.2022
School Secretary
Milwaukee Public Schools
04.2014 - 06.2017
Service Operations Agent Assistant
Johnson Controls
11.2007 - 10.2013
Claims Service Assistant
State Farm Insurance
11.2005 - 09.2007
Lead Teller
Chase Bank
09.2001 - 10.2005
Associate Degree - Business Administration
MilwaukeeArea Technical College
Business Management Trainee
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