I am well qualified, dependable, and ready to take on any task. Pride is something I have when completing anything. I love to work with people and be of any assistance that I can be.
Overview
6
6
years of professional experience
Work History
Patient care technician
University of Arkansas Medical Sciences (UAMS)
01.2021 - 01.2022
Keeping patient rooms tidy and sanitized
Assist patients with everyday needs
Monitor vital signs or EKG signals and patient condition.
Customer Service Advocate
SYKES (AT&T Business)
01.2020 - 01.2021
Met the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance and maintained a 100% on member surveys
Achieved call time goals while providing accurate information to members
Responded to members queries, reviewed claims, and educated members about their plan benefits in an effective and efficient manner.
Substitute Teacher
Will Sub (PCMI Staffing Services)
01.2019 - 01.2021
Provide classroom instruction to students as outlined in lesson plans
Uphold a safe, orderly environment and take all necessary and reasonable precautions to protect students, equipment, materials, and facilities.
Corporal
Arkansas Department of corrections
01.2016 - 01.2019
Manage 100 plus inmates to a strict daily schedule 7 days a week 365 days out of a year resulting in no safety violations during my shift
Manage a control booth with multiple phone lines assisting the public with information about incarcerated friends and family members, conduct random counts, shake downs, and assure safety of the public and staff
Patient Care technician/ Behavior health technician
St. Vincent Infirmary
01.2022
Observe patient behavior, making sure they are safe and are in a clean environment
Assist and monitor patient’s vitals and glucose
Assist patients with feeding, personal hygiene, and self-care.
Education
Associate of science in nursing -
University of Arkansas at Pine Bluff
08.2024
AS Science With Concentration in Liberal Arts And Science -
University of Arkansas at Pulaski technical college
12.2020
Skills
Teamwork
Sterilization techniques
Vital signs monitoring
Information Protection
Basic nursing care
Feeding Assistance
ADL support
Patient Observation
Professional Bedside Manner
Blood Glucose Monitoring
Catheter Care
Patient positioning understanding
Feeding assistance specialist
Acute and rehabilitative care
Medical Equipment Operation
Behavior Management
Clinical Documentation
Patient Safety Management
Behavioral Management
Suicide Prevention
Timeline
Patient Care technician/ Behavior health technician
St. Vincent Infirmary
01.2022
Patient care technician
University of Arkansas Medical Sciences (UAMS)
01.2021 - 01.2022
Customer Service Advocate
SYKES (AT&T Business)
01.2020 - 01.2021
Substitute Teacher
Will Sub (PCMI Staffing Services)
01.2019 - 01.2021
Corporal
Arkansas Department of corrections
01.2016 - 01.2019
Associate of science in nursing -
University of Arkansas at Pine Bluff
AS Science With Concentration in Liberal Arts And Science -
University of Arkansas at Pulaski technical college