Ta’ccara Taylor
CHICAGO,IL
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flex/Teller Specialist
Marquette Bank
Chicago, IL
09.2021 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Expanded knowledge of bank products and services, ultimately achieving a higher rate of successful cross-selling and referral generation.
- Resolved customer issues promptly, escalating concerns when necessary to ensure complete satisfaction.
- Strengthened relationships with local businesses through community outreach efforts such as attending networking events or volunteering at charity functions.
Sales Associate / Beauty Advisor
Macy's
Chicago, IL
11.2017 - 08.2021
- Ensure exceptional customer service in accordance with the company standards for excellence
- Provide personalized assistance to customers with the goal of ensuring a positive shopping experience
- Handle transactions for purchasing, returns, exchanges, in store orders, and price adjustments
- Position merchandise for utmost display effectiveness
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Receptionist
Grace Funeral Home
Riverdale, IL
08.2015 - 09.2019
- Greet customers with friendly and professional standards
- Answer incoming calls, directing customers to appropriate personnel
- Schedule appointments with clients and vendors
- Input daily data into the computer systems and upkeep filing system
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Reviewed and analyzed financial records
Education
Certification - Esthetician
G Skin & Beauty Institute
05.2016
Medical Assistant -
BIR Training Center
01.2013
Certificate - Office Management
Harold Washington College
01.2004
Diploma - General Studies & Cosmetology
Dunbar High School
01.2001
Skills
- Makeup Artist
- Body Waxing
- Eyelash tabbing & strips
- Microdermabrasion
- Chemical peels
- Body Wraps
- Facials & Back Facials
- LED/Ultrasound
Certification
- Medical Administrative Assistant
- Phlebotomy Technician
- EKG Technician
References
- Pierre Adams, co-worker (parent volunteer), 773-677-1078, Padams3@cps.edu
- Tiffany Vance, Instructor (mentor), 312-476-0155, tvance95@gmail.com
- Crystal Banks, co-worker (manager), 773-749-0394, Cbanks@emarquttebank.com
Timeline
Flex/Teller Specialist
Marquette Bank
09.2021 - Current
Sales Associate / Beauty Advisor
Macy's
11.2017 - 08.2021
Receptionist
Grace Funeral Home
08.2015 - 09.2019
Certification - Esthetician
G Skin & Beauty Institute
Medical Assistant -
BIR Training Center
Certificate - Office Management
Harold Washington College
Diploma - General Studies & Cosmetology
Dunbar High School
- Medical Administrative Assistant
- Phlebotomy Technician
- EKG Technician