Tacoma Styron
Windsor Mill,MD
Summary
Developed strong interpersonal skills and a keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in the retail associate role.
Overview
4
4
years of professional experience
Work History
ASST MANAGER/TEAM LEAD
SWEETFROG, INC.
02.2025 - 09.2026
- Trained team members on POS transactions, cash handling, and service standards.
- Monitored inventory levels, reordered toppings and supplies, and reduced stock shortages.
- Coordinated staff schedules, shift coverage, and daily task assignments to maintain smooth store performance.
- Supervised self-serve froyo station operations, ensuring guest service, cleanliness, and product presentation.
- Enforced sanitation procedures across equipment, surfaces, and serving areas to support food safety compliance.
- Reviewed sales activity, register accuracy, and closing procedures to protect daily financial integrity.
Team Lead
Walmart
Severn, MD 21144
10.2024 - 12.2025
- Directed daily operations and delegated tasks to ensure efficient workflow.
- Trained and supported associates in meeting productivity and customer service goals.
- Resolved customer concerns while maintaining high service standards.
- Monitored inventory, department conditions, and overall team performance.
- Managed opening/closing procedures and handled cash operations.
- Directed daily store operations to maintain sales floor readiness and consistent customer service.
- Coached associates on stocking, zoning, and merchandising standards to support operational accuracy.
Sales Associate
Burlington
Owings Mills, MD
02.2023 - 07.2024
- Assisted customers with product selection, fitting rooms, and checkout using POS systems.
- Replenished merchandise and maintained organized sales floor displays to support store standards.
- Processed incoming freight, sorted inventory, and stocked floor merchandise with accuracy.
- Executed markdowns, price changes, and signage updates to align with promotional events.
Education
Bachelor of Science - Computer Engineering
The Community College of Baltimore County
Catonsville, MD05-2027
Skills
- Customer Service
- Team Leadership
- Problem Solving
- Communication
- Attention to Detail
- Organization
- Reliability & Accountability
- Conflict Resolution
- Task Management
- Teamwork
- Analytical Thinking
- Money handling
Extracurricular activities
- Academic Honors — Dean's List, honor societies, scholarships, or academic awards.
- Professional Development — Attended career fairs, engineering conferences, or industry workshops.
- Sports & Athletics — Demonstrated discipline, teamwork, and commitment as a team member or captain.
- Creative Projects — Designed graphics, edited videos, built websites, or completed other relevant projects.
Timeline
ASST MANAGER/TEAM LEAD
SWEETFROG, INC.
02.2025 - 09.2026
Team Lead
Walmart
10.2024 - 12.2025
Sales Associate
Burlington
02.2023 - 07.2024
Bachelor of Science - Computer Engineering
The Community College of Baltimore County