Tacoria Williams
Radio Electronics Technician
Chesapeake,VA
Summary
Dedicated and professional individual with a track record of achieving company objectives through consistent and organized practices. Excels in high-pressure environments and adapts to new situations and challenges to enhance the organizational brand. Seeking a full-time position that provides professional challenges, utilizing strong interpersonal skills, excellent time management, and problem-solving abilities. Proficient in investigating and diagnosing problems, as well as conducting root cause analysis. Possesses a deep understanding of technical information and devices.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Radio Electronics Technician
Military Sealift Command
2023.02 - Current
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Monitored and tested equipment performance to diagnose and resolve problems.
- Increased overall efficiency by installing, testing, and maintaining electronic devices and systems.
- Enhanced system performance by troubleshooting and repairing electronic equipment.
- Achieved operational excellence in all assigned projects while adhering to strict safety protocols at all times.
- Provided exceptional customer support, resolving technical issues and offering guidance on electronic product usage.
- Demonstrated exceptional attention to detail while calibrating sensitive radio equipment, ensuring optimal performance levels.
- Enhanced radio signal quality by performing routine maintenance and system upgrades on communication equipment.
- Completed detailed documentation for each service call, ensuring clear communication between technicians and clients.
- Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop and customer demands.
- Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.
Supply Utility
Military Sealift Command
5 2020 - 2023.02
- Kept work area clean, neat and well-stocked to maximize productivity.
- Completed daily maintenance tasks in record time to maximize productivity.
- Collected and disposed of trash and debris.
- Safely and effectively handled wide range of cleaning products and solutions.
- Reported issues to supervisor so effective resolutions could be put into place.
- Maintained a safe working environment for staff by promptly reporting any observed safety hazards or potential issues to management.
- Assisted in the training of new employees, sharing knowledge on proper cleaning techniques and best practices to ensure consistent service quality.
Customer Service
Sprint
2020.01 - 2020.04
- Showing costumers how new technology and phones work
- Activating phones using computer software
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Investigated and resolved accounting, service and delivery concerns.
- Signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
Welder Helper , Labor Worker
Blue Staffing
2019.06 - 2019.12
- Gathered and disposed of worksite debris to remove safety hazards.
- Measured dimensions of finished pieces for conformance to specifications.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Removed trash and excess materials to clean up work areas.
- Performed general housekeeping and cleaning tasks.
- Kept positive attitude focused on learning new processes and techniques.
- Maintained equipment in good working order.
Fire Watch
Network Solutions
2018.04 - 2019.06
- Investigated raw and combustible materials storage areas, took temperature and pressure readings from instruments and reported undesirable conditions or additional steps to correct conditions.
- Instructed employees in fire safety practices and performed tests on fire prevention equipment in explosive or flammable materials processing areas to check functionality.
- Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
Cashier
Burgerking
2016.05 - 2018.04
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Restocked and organized merchandise in front lanes
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Education
High School Diploma -
Oscar Smith High School
2018.06 - 2018.06
Skills
Troubleshooting
Equipment Installation
Customer Support
Test equipment operation
Technical report preparation
Inventory Maintenance
Organizational Skills
Time Management
Network setup
Additional Information
multi-tasking
dependability
computer literate
detail-oriented
flexible work schedule
good verbal/written communication skills
prioritizing
Certification
Cyber awareness
Timeline
Radio Electronics Technician
Military Sealift Command
2023.02 - Current
Cyber awareness
2022-12
Basic COMSEC policies and procedures
2022-12
Customer Service
Sprint
2020.01 - 2020.04
Welder Helper , Labor Worker
Blue Staffing
2019.06 - 2019.12
High School Diploma -
Oscar Smith High School
2018.06 - 2018.06
Fire Watch
Network Solutions
2018.04 - 2019.06
Cashier
Burgerking
2016.05 - 2018.04
Supply Utility
Military Sealift Command
5 2020 - 2023.02
General admin naval messages
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