Tad Kendall
Damascus,OR
Summary
Proven leader with a track record of enhancing customer satisfaction and reducing complaints at Airstream Adventures Northwest. Skilled in workload prioritization and leadership development, adept at fostering teamwork and achieving timely project completion. Excels in problem-solving and maintaining high standards of workmanship, significantly contributing to team success and operational efficiency.
Overview
9
9
years of professional experience
Work History
Detail Supervisor
Airstream Adventures Northwest
08.2022 - 09.2024
- Reduced customer complaints by ensuring high-quality workmanship and addressing client concerns promptly.
- Collaborated with management to review staffing needs, assisting in the hiring process to build a skilled and dedicated workforce.
- Promoted a positive work environment, fostering teamwork and open communication among staff members.
- Achieved timely completion of projects through proactive scheduling, coordination, and supervision of team tasks.
- Supervised, hired, trained, scheduled and evaluated staff.
Postal Carrier
USPS
03.2019 - 07.2022
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
- Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
- Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.
Sales Associate
Home Depot
08.2017 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Quick Lane Technician
Ford Motor Company
11.2015 - 08.2017
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Enhanced team performance through effective communication and collaboration with coworkers.
- Diagnosed vehicle issues promptly, resulting in timely repairs and reduced downtime for customers.
- Assisted in increasing shop productivity by completing tasks promptly and accurately.
- Demonstrated adaptability by learning rapidly about new makes or models entering the market and adjusting service techniques as necessary.
Education
No Degree - Forestry
Mt. Hood Community College
Gresham, ORHigh School Diploma -
Damascus Christian School
06.2015
Skills
- Workload prioritization
- Deadline-oriented
- Technical knowledge
- Task Delegation
- Inventory Control
- Problem-Solving
- Attention to Detail
- Customer Satisfaction
- Leadership Development
- Forklift Certified
Timeline
Detail Supervisor
Airstream Adventures Northwest
08.2022 - 09.2024
Postal Carrier
USPS
03.2019 - 07.2022
Sales Associate
Home Depot
08.2017 - 03.2019
Quick Lane Technician
Ford Motor Company
11.2015 - 08.2017
No Degree - Forestry
Mt. Hood Community College
High School Diploma -
Damascus Christian School
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