Tadd Miller
Portland
Summary
I am looking to pursue my career within the network engineering team at OHSU. I love working with everyone on this team. I'm ready to step up and take my career to the next level. I may not be the person who knows it all, but I will work hard to do what's expected in this role.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Network Engineering Specialist (ITG)
Oregon Health and Science University (OHSU)
12.2016 - Current
- Troubleshooting, configuring and deploying new Cisco access points and Cisco wireless controllers. Analyzing 2.4Ghz and 5Ghz to make sure our customers have a strong reliable connection around campus. I work close with our senior engineers to analyze areas where WiFi issues exists. I've worked close with them to solve coverage gaps using Ekahau Spectrum analyzer. I'm amilar with Ekahau products which include their Sidekick and Ekahau Ai Pro. I've used Ekahau to simulate very accurate WiFi designs prior to AP deployments. I am looked upon to give my input on wireless design layouts within the campus. Working knowledge to troubleshoot and maintain a birds eye view of our Wireless infrastructure using Cisco Catalyst Center (DNAC). I work within our Cisco 9800 WLCs daily, this includes configurations, maintenance and troubleshooting. Knowledge configuring HA Pair, fail over practices, code upgrades, creating and troubleshooting WLANs, SVIs/VLANs, Site Tags, Security Polices and mobility groups.
- Wi-Fi Floorplan Drawings: I have experience with many software design tools, which include: Ekahau, Bluebeam, Autodesk Design Review, Draw.io and Microsoft Visio.
- L2 and L3 Device Configurations: Extensive knowledge configuring and troubleshooting L2 and L3 protocols. This includes VLANs, SVIs, EIGRP, OSPF. Configures and installs Cisco network switches, Firewalls and Routers. Extensive knowledge deploying and leading network migrations to ensure that our migrations are seamless or limiting customer impact as much as possible.
- DNS/DHCP: Extensive knowledge working in QIP managing and troubleshooting DHCP/DNS issues.
- Network Power Equipment Installation: Installs and maintains UPS's, Automatic Transfer switches, PDU's, routers, firewalls, access points, switches. Configures Network management cards to make sure they are in our monitoring systems such as PRTG and AKiPs. Recognizes and troubleshoots redundancy around campus.
- Mentored new network analysts, fostering skill development and knowledge sharing to create a team who strive to implement best practices for network design, deployment and troubleshooting. Along the way of all of this, I have been expected to lead many projects from the ground up, from this, I have been offered team lead opportunities.
WiFi Specialist (Contract Position)
Oregon Health & Science University (OHSU)
12.2014 - 11.2016
- I was brought in to meet deadlines to ensure all old access points were replaced before the old wireless access points went end-of-life.
- I helped design network layouts using Bluebeam, Autodesk, reviewing and marking up CAD files so that our Design and Construction team could put together an actionable cabling plan.
- Conducted site and spectrum analysis, gauging whether or not 2.4Ghz or 5Ghz was sufficient around the OHSU campus. This included tasks to monitor signal degradation and apply solutions when needed to enhance network reliability.
- Reviewed complex RF networks to identify and resolve performance issues.
- I built and deployed Cisco 5520 Wireless Controllers. Configured WLANs/SSIDs, Mobility groups, Security Policies.
- I maintained every Access Point within Cisco Prime along with floor plan management. I used the tools built into Prime to help solve many WiFi issues.
United Communications VoIP Technician (ITG)
Oregon Health and Science University (OHSU)
04.2014 - 12.2014
- Cisco VoIP system Installs: I deployed and tested VoIP phones and conference devices to verify that they were fully functional before entering into a live production environment.
- Technical Support: I provided on-site technical support, quickly resolving phone issues, configured and fixed headsets. I also installed and configured Cisco Agent Desktop software on client computers. I was also the go to person for setting up TCP/IP settings for the Cisco Clear Caption phones and software.
- Service Management: I Managed tickets upon request within OHSU’s service management ticketing system. I assisted other Field Technology Technicians with full computer installs and re-imaging of dell computers on the side when they needed help.
- Hardware Installation: I have installed many PC components within OHSU systems, which include RAM, power supplies, monitors, motherboards. I also assisted in re-imaging multiple PC systems in bulk using the PxE boot method over OHSU’s network.
- Database Management: I created our file maker checklist for our weekly site surveys, phone deployments and go lives. I updated our Unified Communication database with information from our telecom team. I also merged database information into file maker documents which allowed our deployment team to easily trace and deploy VoIP devices. There were many members on the team that failed to understand how this work so I was in charge of running these processes.
Sales and Service
Les Schwab Tires
07.2004 - 01.2015
- Team Management: I was looked upon to keep my crew on track and to make sure that our work tasks were completed in a timely manner. As a senior team member, I handled most of the complex work which kept our wait times down, and insured that the work got done properly.
- Customer Service: Working in a very demanding and high pace environment, I always held an enthusiastic and professional attitude with our customers, team and management. I managed thousands of calls throughout my time with this company, resolving technical problems while maintaining a friendly and professional demeanor.
- Inventory Control: I was held responsible for portions of our stores inventory and monitored all, over and under product counts. I was responsible for all product adjustments. All adjustments were inspected by me before going back to our distribution center, to insure that all products were received and credits were accounted for.
- Technical Duties: I adapted to two different computer software programs that ran our companies central POS system. This includes invoicing, scheduling appointments, preparing estimates and customer records.
Education
High School Diploma -
Milwaukie High School
Milwaukie, Oregon01.2004
Skills
- Cisco Switches
- Cisco Access Points
- Cisco Wireless Controllers
- Cisco Firewalls
- Juniper Switches
- Cisco Catalyst Center
- Network Power
- Team Collaboration
Certification
- In Progress to obtain my Certified Wireless Network Administrator cert (CWNA)
- Ekahau Certified Solutions Engineer (ECSE)
- CCNA (expired)
Timeline
Network Engineering Specialist (ITG)
Oregon Health and Science University (OHSU)
12.2016 - Current
WiFi Specialist (Contract Position)
Oregon Health & Science University (OHSU)
12.2014 - 11.2016
United Communications VoIP Technician (ITG)
Oregon Health and Science University (OHSU)
04.2014 - 12.2014
Sales and Service
Les Schwab Tires
07.2004 - 01.2015
High School Diploma -
Milwaukie High School
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