Summary
Work History
Education
Skills
Timeline
Generic

Taeghen Woolverton

Fort Worth,TX

Summary

I thrive in building systems, driving results, and using my communication and sales abilities to inspire action and create opportunities. Fueled by passion and a commitment to growth, I strive for excellence in everything I do. I believe that greatness is built through discipline, determination, and the courage to become a better version of yourself every single day.

Work History

Customer Service Representative – Independent Pharmacy Accounts

McKesson
  • Resolved customer inquiries regarding pharmaceutical products and services, enhancing customer satisfaction and trust.
  • Established strong relationships with independent pharmacy operations, enabling tailored support and effective solutions based on their priorities and business objectives.
  • Maintained 100% compliance with required customer follow-ups and case management, ensuring issues were actively tracked through resolution and customers remained informed throughout the process.
  • Informed customers on product offerings and GENERIC equivalents, aligning solutions with their unique needs and preferences.
  • Collaborated cross-functionally with Sales, Distribution Centers, Vendors, and internal departments to resolve complex customer needs.
  • Consistently achieved placement in top 3% bonus tier over several months, reflecting strong performance.
  • Achieved rank of #4 in department during initial month, demonstrating adaptability and quick learning.

Front Desk Coordinator

Glow Med Spa
  • Facilitated laser membership sales through consultative selling and needs-based recommendations, guiding clients to effective treatment solutions.
  • Consulted with clients to identify aesthetic goals and recommended tailored laser membership plans to meet their needs.
  • Managed the entire sales cycle from lead generation through contract closure.
  • Reduced scheduling errors by 95% through improved calendar management and process organization, minimizing double-bookings and increasing staff productivity.
  • Ensured accuracy and compliance of medical records while managing confidential information per HIPAA and company policies.

Sales Executive Rep

Freedom Forever
  • Guided customers through purchasing decisions using consultative, value-based, urgency-driven, and assumptive selling techniques, improving conversion rates.
  • Managed assigned territories by strategically planning routes and identifying high-potential neighborhoods for prospecting, enhancing outreach efficiency.
  • Analyzed customers’ utility bills and performed real-time financial calculations to identify cost drivers and demonstrate how customized solar solutions could reduce energy expenses.
  • Maintained motivation and professionalism in high-rejection environments, fostering a positive customer experience.
  • Collaborated with team members to strategize sales approaches and tactics.

Education

Bachelors In Business Administration -

Excelsior University
Albany, NY

Esthetician License -

Skills

  • Case management
  • Follow-up skills
  • Consultative selling
  • Salesforce
  • CRM software
  • Data Entry
  • Microsoft Office proficiency
  • Administrative Coordination
  • Operations Support
  • Lead prospecting
  • Conflict resolution
  • Effective communication
  • Relationship building
  • Report writing
  • Effortless certification
  • Shadowed Sales Solution Manager

Timeline

Sales Executive Rep

Freedom Forever

Front Desk Coordinator

Glow Med Spa

Customer Service Representative – Independent Pharmacy Accounts

McKesson

Bachelors In Business Administration -

Excelsior University

Esthetician License -

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Taeghen Woolverton