Ashley Bagley
Bradenton
Summary
Dynamic professional with extensive experience in accounts management and customer service at Luminous Electric Buyers LLC. Proficient in QuickBooks and Microsoft 365, I excel in conflict resolution and data analysis, ensuring seamless operations and exceptional client satisfaction. Proven track record in dispatching and project management, enhancing efficiency and service delivery.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounts management, Dispatch, Customer service
Luminous Electric Buyers LLC
Bradenton
10.2020 - Current
- Company Overview: Electrical service
- Handle incoming calls, emails, project management, scheduling, Assist management with customer concerns
- Dispatching technicians and electricians to jobsites
- Accounts receivable and accounts payable, prepare financial documents and requests
- Assist warehouse with purchase orders using Microsoft 365 programs
- Schedule pick up and drop offs of rental equipment and lifts
- Monitoring and managing office operations daily
- Electrical service
Insurance verification and Scheduling
Partners Imaging Center
Bradenton
01.2019 - 10.2020
- Company Overview: Radiology center
- Medical record release for insurance verifications, correlate insurance documents with denials and claims
- Workman's comp documentation, Insurance documentation
- Email and Mail medical records and disks to other physicians
- Document and release patient records upon request
- Basic daily operations and reports, scheduling, answer phones
- Radiology center
Customer service and records, medical assistant
Heart Attack Prevention Center
Bradenton
03.2015 - 11.2017
- Company Overview: Concierge Heart and Primary Care Dr
- Submit medical records for insurance verification patient transfers, records for patient to be submitted for further evaluations or surgeries
- Complete basic daily office operations such as phones, reports, scheduling
- Medical assistant completing medical testing for heart attack prevention, EKG testing, blood draws, basic physicals, catheter change, diabetes blood testing and stress tests
- Document patient data into the appropriate chart, set chart sup for next and upcoming appointments, sterilize medical equipment, stock patient rooms
- Concierge Heart and Primary Care Dr
Education
Associate’s degree - criminal justice
Bryant & Stratton College
03.2026
Skills
- QuickBooks
- Microsoft 360
- Excel
- Microsoft Word
- Communication
- Service Titan
- Customer Service
- Report writing
- Case management
- Conflict resolution
- Data analysis
- Customer service
- Time management
- Criminal justice research
Affiliations
National Honor Society
Certification
- CPR certified, 2008-2023
- Certified CNA, 2015-2020
- Registered Pharmaceutical technician, 2008-2015
- Management Training program completion, 2008, 2020
- Management of Accounts receivable, Accounts payable, 2021-Current
- Dispatch- scheduling training, 2021
- Success management training, 2021, 2023
- Dean’s list, 2x, Spring 2024, March 2025
- Presidential honor awards, 2005
Timeline
Accounts management, Dispatch, Customer service
Luminous Electric Buyers LLC
10.2020 - Current
Insurance verification and Scheduling
Partners Imaging Center
01.2019 - 10.2020
Customer service and records, medical assistant
Heart Attack Prevention Center
03.2015 - 11.2017
Associate’s degree - criminal justice
Bryant & Stratton College