Processed cash, card, and mobile payments at Dunkin Donut register.
Prepared drink orders, operated cash register, and balanced transactions at shift enProvided exceptional customer service to enhance customer satisfaction and foster repeat business. customer service
Greeted guests and took accurate orders at the service counter.
Prepared hot and iced coffee drinks following Dunkin Donuts standards.
Janitor
D & B Enterprise
Indianapolis, IN
03.2022 - 07.2022
Sanitized surfaces, fixtures, and high-touch points across D & B Enterprise facilities
Cleaned D & B Enterprise offices, restrooms, and shared work areas
Collected trash and recycling from work areas and disposal stations
Cleaned church facilities to ensure a welcoming environment for members and visitors.
DSP
Care Giver, Inc
Indianapolis, IN
05.2021 - 02.2022
Supported daily living activities for adults with developmental disabilities at Caregiver, Inc.
Assisted clients with hygiene, dressing, meal preparation, and household routines.
Monitored client behavior and followed individualized care plans and support strategies.
Prepared nutritious meals and administered medications to ensure clients' health and well-being.
CSR
Teleperformance
Hobart, IN
11.2019 - 02.2021
Assisted customers with health benefits inquiries by responding to incoming calls.
Handled inbound calls for Teleperformance customer support and account questions.
Resolved billing, service, and order issues using Teleperformance procedures.
Documented customer interactions in CRM systems and case notes.