Summary
Overview
Work History
Education
Skills
Key Strengths And Competencies
Timeline
Generic

Taelor Brown

Greensboro,North Carolina

Summary

Proactive and detail-driven Executive Assistant with over 4 years of experience providing confidential, high-level administrative support to senior leaders. Adept at managing executive calendars, coordinating internal and external communications, processing sensitive documentation, and supporting cross-functional project execution. Skilled in prioritizing strategic initiatives, streamlining administrative operations, and ensuring seamless daily workflow. Strong background in client interaction, clerical operations, and virtual executive support. Proficient in Microsoft Office Suite, Google Workspace, Salesforce, and other enterprise-level tools.

Overview

6
6
years of professional experience

Work History

Virtual Executive Assistant | Virtual Receptionist

Smith.AI
, Remote
03.2025 - Current
  • Provided high-level administrative support to client executives, managing schedules, communication flows, and meeting coordination.
  • Scheduled appointments, qualified leads, and integrated client workflows using AI-based platforms.
  • Assisted with time-sensitive communications and maintained confidential client data.
  • Drafted client correspondence and collaborated across departments to align support services with strategic goals.
  • Delivered proactive follow-up to internal and external stakeholders, contributing to improved engagement and retention.

Donor Relations Coordinator | Donation Support Representative

Charitable Adult Rides & Services
, Remote
06.2024 - 02.2025
  • Responded to donor inquiries with professionalism and discretion across phone, email, and chat channels.
  • Scheduled logistics and tracked vehicle donation operations using CRM tools.
  • Maintained accurate documentation of interactions, coordinated third-party vendors, and resolved logistical issues to meet service deadlines.

Healthcare Administrative Assistant | Member Services Representative

Nations Benefits
, Remote
06.2024 - 12.2024
  • Managed high-volume inbound communication for health plan members and providers.
  • Provided accurate and compliant information regarding services, claims, and eligibility.
  • Escalated unresolved problems, processed documentation, and supported care coordination initiatives.

Technical Research & Administrative Consultant

Artemis Intelligence
, Remote
08.2021 - 05.2024
  • Supported internal teams by researching tech sectors and creating structured documentation.
  • Assisted with software testing and usability evaluations, ensuring operational functionality.
  • Prepared and submitted comprehensive reports with attention to data integrity and clarity.

Administrative Receptionist | President’s Office Assistant

Stevenson University
Owings Mills, USA
09.2019 - 05.2020
  • Provided confidential administrative support to the University President's Office.
  • Drafted formal communications, answered phones, managed scheduling, and coordinated executive events.
  • Reinforced brand image and executed front-office professionalism in a fast-paced academic environment.

Education

Bachelor of Science - Business Information Systems

Stevenson University
Owings Mills, MD
05.2021

Skills

  • Calendar management
  • Meeting coordination
  • Time management
  • Problem solving
  • Attention to detail
  • Communication
  • Email management
  • Executive-level travel coordination
  • Microsoft Office Suite
  • Google Workspace
  • Salesforce
  • SAP
  • SharePoint
  • Zendesk
  • Teams
  • Slack

Key Strengths And Competencies

  • Verbal & Written Communication
  • Professionalism & Discretion
  • Organizational Efficiency
  • Recordkeeping & Data Management
  • Deadline-Oriented Execution
  • Internal Team Collaboration
  • Client & Stakeholder Relations
  • Confidential Support Functions

Timeline

Virtual Executive Assistant | Virtual Receptionist

Smith.AI
03.2025 - Current

Donor Relations Coordinator | Donation Support Representative

Charitable Adult Rides & Services
06.2024 - 02.2025

Healthcare Administrative Assistant | Member Services Representative

Nations Benefits
06.2024 - 12.2024

Technical Research & Administrative Consultant

Artemis Intelligence
08.2021 - 05.2024

Administrative Receptionist | President’s Office Assistant

Stevenson University
09.2019 - 05.2020

Bachelor of Science - Business Information Systems

Stevenson University

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Taelor Brown