Taelor Ray
San Antonio
Summary
Detail-oriented professional with a strong background in customer service and office administration. Proven ability to manage operations and support client needs effectively.
Overview
8
8
years of professional experience
Work History
Office Associate
EveryCare Hospice
San Antonio
08.2025 - Current
- Managed front desk operations and greeted visitors at EveryCare Hospice.
- Provided administrative support to nursing staff and care coordinators.
- Handled incoming phone calls and directed inquiries to appropriate departments.
- Organized office supplies and ensured a clean, welcoming environment.
- Prepared documentation for patient admissions and discharge processes.
- Performed general office duties such as photocopying, faxing, scanning documents.
- Ordered office supplies, maintained inventory records, and monitored stock levels.
Caregiver
Christus Home Health
San Antonio
10.2022 - 08.2025
- Assisted clients with daily living activities and personal care needs.
- Administered medications as prescribed and ensured adherence to schedules.
- Ensured clean, safe environment for clients to promote well-being.
- Recorded client progress and care activities to support ongoing treatment.
- Assisted clients with bathing and dressing to promote personal hygiene.
- Maintained a clean and well-organized environment for client happiness and safety.
- Prepared meals based on dietary requirements and supported clients during feeding.
Front Desk/Front Desk Night Auditor
Home2 Suites By Hilton
San Antonio
01.2019 - 12.2020
- Managed guest check-ins and check-outs during night shifts, ensuring smooth and timely service.
- Processed financial transactions and balanced cash drawers nightly.
- Provided exceptional customer service to guests, addressing requests and concerns.
- Coordinated with housekeeping to maintain room cleanliness and readiness, supporting overall guest satisfaction.
- Ensured that all paperwork was processed properly before closing out shift.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Assisted hotel guests with check in and out procedures courteously.
- Arranged special accommodations for guests, enhancing their overall experience and comfort during stays.
Mail Processing Technician
USPS
San Antonio
08.2018 - 12.2019
- Operated processing machinery to sort and distribute mail, enhancing operational flow.
- Inspected mail for compliance with postal regulations and standards.
- Assisted in troubleshooting technical issues with sorting equipment, minimizing downtime and ensuring smooth operations.
- Maintained accurate records of incoming and outgoing shipments to ensure proper tracking and accountability.
- Ensured compliance with all safety regulations during the manufacturing process.
Education
High School Diploma -
Judson High School
Converse, TX06-2011
Skills
- Office administration
- Customer service
- Client relations
- Patient documentation
- Data entry
- Microsoft Office
Timeline
Office Associate
EveryCare Hospice
08.2025 - Current
Caregiver
Christus Home Health
10.2022 - 08.2025
Front Desk/Front Desk Night Auditor
Home2 Suites By Hilton
01.2019 - 12.2020
Mail Processing Technician
USPS
08.2018 - 12.2019
High School Diploma -
Judson High School